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The City of Redmond has established a policy giving registration priority to residents living or working within the Redmond city limits. Please click here to access a map of Redmond's city limits. Please call our office to clarify if you are unsure of your status.
Fees are indicated in the program descriptions as follows:
Yes, to ensure a successful program experience for your child, program age requirements are established by the instructors and the recreation program coordinators. Appropriate age requirements are determined for each program based on developmental guidelines and staff experience working with the children in each of the program areas. Please register your child for an age appropriate program. Please contact Guest Services for registration questions at 425-556-2300.
The City of Redmond Parks and Recreation Department desires to make recreational opportunities available to all interested Redmond residents regardless of income. Please fill out the Fee Assistance Application and deliver it with your acceptable proof of income to the Guest Services Office at 6505 176th Ave NE, Redmond WA 98052.
The following policies apply for Parks & Recreation programs, with the exception of Farrel-McWhirter Preschool (please see Preschool Parent Guide), or any events that require tickets, in which no refund will be issued. All questions regarding withdrawals, refunds or transfers can be directed to Guest Services at 425-556-2300.
Ransomware is a type of malicious software (malware) that blocks access to data or a computer system, usually by encrypting it, until the victim (AFTS, in this case) pays a ransom fee to the attacker.
Personal information that may have been exposed from the AFTS database includes: customer name, address, utility billing account number, and billing amount. The AFTS database did not contain social security numbers, birth dates, or driver’s license numbers. Additionally, AFTS did not have access to any customer’s banking or financial information, as the City of Redmond does not use AFTS as a payment processor.
Customers who were potentially affected include those who receive printed invoices and past-due notices in the mail. Customers who receive billing statements electronically were not affected. At this time, the City does not know if any of its customers’ information has actually been accessed by the unauthorized party who installed ransomware on AFTS’s system, or if that information has simply been made inaccessible.
Redmond utility customers may contact City of Redmond utilities at 425-556-2152 or email@example.com. View the press release here.
City of Redmond utility customers should expect their billing statements to look different, as they may be printed in a different format. Please continue to pay your bill, as usual. The City asks that utility customers not respond to any inquiries about their utility bill, in the event that it could be a fraudulent inquiry. If you receive an inquiry about your account, please verify the inquiry by contacting City of Redmond utilities at 425-556-2152 or firstname.lastname@example.org.
Yes, this is correct. There has been no change to our “lockbox” remit address. Customer payments should be mailed to a special bank-operated post office box in Seattle, instead of being mailed directly to the City’s address in Redmond. Please continue to mail your payment, along with the payment stub, to the following address:
City of RedmondUtility BillingPO Box 3745Seattle, WA 98124-3745
Your utility bill can also continue to be paid online, by phone, in person, or as a direct debit. In addition, you can continue to drop off your payment in our 24-hour Utility Drop Box, located on the traffic island in front of City Hall. For more information about our payment options, please visit Utility Billing Payment Options | Redmond, WA.
A backflow prevention device is an assembly that is installed in a plumbing system to enable water to flow in only a forward direction.
Heating systems, elevated storage tanks, boilers, and other pressure producing systems can create pressure in the customer's plumbing that exceeds the supply pressure. This hydraulic condition can push contaminated water back into the fresh water supply.
Any type of backflow prevention assembly must be on the "approved list" published by the University of Southern California Foundation for Cross Connection Control and Hydraulic Research.
No. State regulations exempt single family residences from backflow requirements unless a hazard exists, such as an irrigation system, fire suppression system, a boiler or any other potential hazard.
Each company is independent and has its own system of bikes and phone application. The phone application is used to find bikes, then to unlock a bicycle, and pay for rides (certain companies offer the first ride for free). Phone applications may be found via company websites, the Apple or Google Play stores.
The City of Redmond is considering a pilot program. Under the current concept being considered, the city would regulate bike share through a right-of-way use permit which contains conditions the company must follow to operate, and continue to operate in Redmond. The City will monitor the performance of each company throughout the pilot program and can revoke the permit of a permittee that is not meeting the requirements.
The City of Redmond is considering a fall implementation of bike share. The right-of-way permit code (RMC 12.08) would need to first be amended to require a permit for vendors to operate bike share in Redmond. This will require an ordinance to be approved by City Council. City Council agendas can be viewed here.
Once the code amendment is adopted, bike share permits can then be issued. Private companies would then be allowed to apply for a permit which includes insurance, bonding, and indemnification of the city.
The permit requirements are in consideration and some areas of focus are: • limiting the number of bikes allowed in Redmond and subareas • responsiveness to citizen complaints • moving any bicycles that are a nuisance, a hazard, or in a walkway • bicycle maintenance • remedies to address the above issues
Bike share service would be provided by these companies at no cost to the city. The permit will include indemnification, liability insurance, bonding in case of termination, and reimbursement of any city staff time for monitoring and bike moving.
Redmond’s Transportation Master Plan (TMP) envisions improved travel choices to provide mobility. One option to achieve this strategy is to implement bike share to improve access to bicycles. This will: 1. Provide bicycles for short trips: Convenient access to bicycles will enable short trips to be taken by bicycle instead of by car. This may potentially be a significant number of trips. The average trip length for all trips in Redmond is 2.2 miles or approximately a 15-minute bicycle ride. 2. First/last mile connections to transit: Certain bus or light rail trips are not competitive with car travel because the first mile to transit (e.g. home to bus stop) or the last mile from transit (e.g. bus to office) is too time-consuming. Bike share could provide bicycles near offices, transit stops, and homes (where appropriate) which can reduce the first/last mile trip time to 5 or 10 minutes. This will make transit time competitive with a car for certain trips thereby improving travel choices.
Seattle and Bothell have pilot programs currently in operation while Bellevue and Kirkland are investigating their own pilot programs to be implemented in the coming months. Redmond city staff have been working in cooperation with staff from some of these cities, although each will produce their own unique bike share program. Bellevue Bike Share website
Seattle has implemented free-floating bike share: Seattle Bike share website
King County has a helmet law which applies in Redmond. This helmet law also applies in Seattle. Seattle’s bike share permit requires the bike share companies to “have visible language that notifies the user that… helmets shall be worn while riding a bicycle in King County…”. Currently, none of the Seattle bike share vendors are providing helmets. Redmond can enforce the helmet law, but is not obligated to. We are considering how to address this in the permit conditions.
Please contact the particular bike share company either through the phone number on the bike or their phone app.
The City’s contact for this project is Peter Dane, Planner. Peter can be reached at email@example.com.
North American Bike Share Association: Dockless Bike share Regulation Preliminary Guidance – Jan 2018Twelve Tone Consulting (Chicago): Regulation of Dockless Bikes – March 2018Charlotte, NC – Bike share website and their Permit RequirementsMontgomery County, MD – Permit LanguageDurham, NC – Ordinance to Establish Permit Procedurewww.limebike.comwww.spin.pm
City of Redmond General Business Licenses will no longer be on a calendar year renewal cycle and will change to your existing anniversary/renewal date with the State of Washington in an effort to streamline and simplify the application and renewal process for you.
All businesses with an active Redmond Business License obtained/renewed prior to March 18, 2021 (when the partnership with the Washington State Business Licensing Service (BLS) takes effect) are valid through December 31st, 2021. Those businesses will receive their next City of Redmond renewal notice from the BLS in mid-November, at which time it may be prorated to align your future renewal dates to your existing anniversary/expiration date with the State.
If you obtain/renew your license after March 18, 2021, proration will happen automatically at that time and will be noted on the renewal that is occurring, to align your future renewal dates to your existing anniversary/expiration date with the State.
All entities engaged in business within the Redmond City limits, including those physically located in commercial or in-home locations inside the City limits, those coming inside City limits to perform work, and those who earn money without a physical presence by providing services, such as telecommunications, must obtain a City of Redmond general business license. Washington State Law provides a model definition for “engaging in business” in order to create consistency amongst all Washington State cities who enforce a business licensing program. The complete definition can be found at Redmond Municipal Code 5.04.030.
Businesses Located Outside of Redmond
If your place of business is not located within the City limits, but you or your agents will be physically coming into the City limits to conduct business or to call on clients, you will need a Non-Resident Redmond business license. In addition, those who earn money without physical presence, by providing services such as telecommunications or by receiving rents, need to obtain a Non-Resident Redmond business license.
Washington State Law also requires an established minimum sales/revenue threshold for those coming into the City to conduct business. If your business is located outside of Redmond AND you will gross less than $2,000.00 in Redmond, applying for a Non-Resident Redmond business license is still required but will be exempt from the licensing fee.
A home based business allows limited commercial activity within residences providing the business does not interfere with the residential character of the neighborhood through noise, traffic, over-sized vehicles, signs, or safety hazards that may be generated. Complete information on home based business regulations can be found at Redmond Zoning Code 21.08.340.
Home based businesses must apply/renew their City of Redmond General Business License through the Washington State Business Licensing Service (BLS) portal and select the license type of "home occupation business".
The following list summarizes the entities that are exempt from licensing requirements. Complete details can be found at Redmond Municipal Code 5.04.130.
All nonprofit businesses are required to obtain a business license. Those providing proof of their IRS 501(c)(3) Federal Tax Exemption Status will be exempt from the licensing fee.
General business licenses typically take 10-14 days from application submittal to license issuance provided all state licensing is in place. Review of the license application takes place by multiple City departments to ensure accuracy, compliance with zoning and other municipal codes, and all other requirements are met for the business activity to take place at the specific location. Licenses will be sent to you upon final approval by the Washington State Business Licensing Service (BLS), not the City of Redmond.
In most cases, Non-Resident Redmond Business Licenses (those coming into the City from outside of the City limits to engage in business) are approved in less time as the review process is not as extensive. If you have applied for a business license but have yet to receive it and need to pull a permit, in which a current business license is required, you can to print/provide proof of your application confirmation and will be able to proceed with Development Services for the permit.
All businesses with an active license obtained prior to March 18, 2021 (when the partnership with the Washington State Business Licensing Service (BLS) takes effect) are valid through December 31st, 2021. Those businesses will receive their next City of Redmond renewal notice from the BLS in mid-November, at which time it may be prorated to align your future renewal dates to your existing anniversary/expiration date with the State.
If you obtain your license after March 18, 2021, proration will happen automatically at that time and will be noted on the renewal that is occurring, to align your future renewal dates to your existing anniversary/expiration date with the State.
Once your City of Redmond General Business License is aligned with your State anniversary/expiration date, your Redmond license is valid for one year and requires annual renewals.
No, business licenses are nontransferable. A new owner must apply for a new business license.
If your business is located in a commercial location, please contact the Planner on Call at 425-556-2494 or via email at firstname.lastname@example.org to confirm zoning requirements applicable for your location. To confirm that the building, space, or suite is an appropriate use for your type of business please contact the Plans Examiner at 425-556-2493 or via email at email@example.com.
All updates/changes to a business’s information, including contact information, mailing address, new business location address, or change in business activities should be processed through the Washington State Business Licensing Service (BLS).
Please visit www.dor.wa.gov/change to request changes. You may need to file a new business license application to change the physical address of a business.
Please visit www.dor.wa.gov/change to request changes. You may need to file a new business license application to change the physical address of a business or add another location.
For new applications, estimate the maximum number of employee hours expected to be worked in the City of Redmond during the upcoming year. Once there is an established year of history in Redmond, the hours and resulting fee should be calculated based on the sum of the four quarterly reports submitted to the Washington State Department of Labor and Industries (L&I) for the previous year.
Businesses that did not file quarterly reports with L&I must determine the number of hours worked within the City and demonstrate, if required, to the satisfaction of the City, that the number of employee hours worked inside the City is correct.The 2021 minimum license fee is $119.00, which covers up to 1,920 hours worked in the City.
57% of the general business license fees collected are earmarked for improvements to the City’s transportation infrastructure that increase/improve overall business access and mobility. To date, the money collected has helped fund many beneficial transportation projects. The balance of collected fees contribute towards maintaining and enhancing the City’s other community defined priorities.
In most cases, a business license is denied because of zoning or other code restrictions that conflict with the business activity type and the location’s zoning. A business license can also be denied because of legal violations or indebtedness to the City.
If you do not have any employees actually working in the City, the minimum license fee of $119.00 in 2021 would apply.
The City of Redmond does not charge a business and occupation (B&O) tax. The City does charge admissions taxes, gambling taxes, and occupational utility taxes on applicable businesses. For more information on City of Redmond taxes, see Taxes and Fees.
A "miscellaneous" license is also known as a regulatory or temporary license, which is separate from and in addition to a general business license. Regulatory licenses are required for the following business/activity types:
Regulatory/miscellaneous licenses are valid February 2 to January 31 of each calendar year and must be renewed annually.
For peddling, soliciting, and canvassing each person going door to door must obtain a license, submit a copy of their driver’s license, and agree to a background check. The approval process for a Peddler, Solicitor or Canvasser License takes approximately two weeks and an issued license is required prior to going door-to-door. If you have any questions or would like a regulatory/miscellaneous license application sent to you please contact the City of Redmond at 425-556-2193 or firstname.lastname@example.org.
Paper copy applications are available through the Washington State Business Licensing Service (BLS) website. For a City of Redmond General Business License you will need to complete the standard Business License Application and the City Addendum.
Washington State Business Licensing Service (BLS) has multiple locations throughout the region where you can access services in person. Please visit www.dor.wa.gov/contact-us for information and office locations.
Please visit the Washington State Business Licensing Service (BLS) FAQ’s for additional information regarding applications, renewals, fees, endorsements, and the overall process, steps, and what to expect.
Federal Law and Federal Communications Commission (FCC) regulations prohibit the City from regulating rates in Redmond. Cable companies determine what they charge in various cities and regions of the country.
In the new franchises with Comcast and Ziply, the City can require higher customer service standards, increase penalties for violating standards, and increase efforts to enforce those standards.
In accordance with Federal Law, the City of Redmond cable franchise agreements are non-exclusive. Other cable companies can choose to build their networks in Redmond, but building a cable network is expensive, particularly where the City does not have its own Municipal Electric System. Other cable companies would need to enter into franchises with the City which are materially similar to the Comcast and Ziply franchises and so far, there has been little interest from other wireline cable television competitors. Dish, and Direct TV are direct broadcast satellite providers and are available alternatives.
Federal Law and FCC regulations limit what the City can do to attract companies since the City must maintain parity between Comcast and Ziply and potential other wireline cable television providers. For most companies, expanding into Redmond would require major financial investment which could be financially unfeasible. There can be negative consequences to overbuilding, and as cord-cutting increases, those potential downsides also increase. Verizon elected to overbuild Comcast in 2008 and Frontier purchased Verizon’s cable system in 2009. At the beginning of May 2020, Frontier's franchise transferred to Northwest Fiber, LLC, doing business as Ziply.
Many municipalities are not as well suited to building and maintaining a cable network as private companies are. There are substantial financial costs and risks to consider, and studies have shown that when a city builds its own network, oftentimes not enough people will switch to or sign up for the city’s municipal cable system in order to make the municipal cable system financially viable.
The City can assist you in this regard. Some cities used to employ full-time staff to respond to issues with cable service providers in their area and to manage cable television franchises. Adding City staff or contracting with a specialized company to field contract compliance issues within Redmond is a possibility.
The City does not actively monitor contract compliance but addresses issues as they arise with the cable providers. The City could contract with a specialized company to monitor service delivery.
There are several possibilities for improving on the old contracts from 2008 and 2013 including:
Federal Law make it very difficult and very expensive to deny renewal and to push a cable provider out of a market once they are established and their infrastructure ,facilities, equipment and cable drops are in place. The most effective ways to improve cable price, quality, and customer service is competition and to negotiate state-of-the-art contracts and enforce them effectively. As previously mentioned, DirectTV and Dish are also available as alternatives to cable in the Redmond area. Additionally, over-the-top-services such as Amazon, Hulu and Netflix now provide alternatives to traditional cable service or can be added to traditional cable service.
This is complicated under Federal Law. In order to require a build-out with reasonable costs, density requirements can be included in franchises by the City. When Verizon negotiated with the City in 2008, the City included build-out exemptions in the franchise (which is now held by Ziply), in order to encourage competition, and be in compliance with Federal Law. Cable agreements which involve building cable lines to specific apartment buildings, or to private neighborhoods (where there are not public easements or City dedicated or City maintained streets), are negotiated between the building owner, or the neighborhood association, and the cable company.
Residential meter - Every 2 monthsCommercial meter - Monthly
The City is responsible for leaks from the water main up to and including the water meter. Any leaks located between the meter and the home or building are the owner's responsibility.
Make sure no water is being used inside or outside the house.
Locate your water meter. It is usually found in the ground near the end of your driveway between your house and your neighbor’s house. If you have any trouble locating or reading your meter, contact us.
Check and record the current meter reading. Wait about 30 minutes (if possible, overnight is better). Remember: Do not use any water while you are waiting!
Read the water meter again. If the reading has changed, then you have a leak that requires immediate attention.
There is also a sweeping hand/triangle on many meters which moves when water is flowing though the meter. If this hand/triangle is moving when no one is using water, it's a good indicator there is a leak.
Next, locate the home’s main shut-off valve and shut-off the water at that valve (normally located in the basement or garage, directly behind an outdoor faucet; or outside, below an outdoor faucet).
Repeat steps 2 & 3. If the reading has changed, you have a leak in the underground water pipe between the meter and the house. If the reading is the same, there is a leak inside the home.
You can save a lot on the cost of a plumbing repair if you do it yourself. But, is it worth it? Clearly, changing a 15-cent faucet washer yourself beats paying a plumber for a $75 service call. In other situations, the choice may not be as clear. Before you tackle the large jobs yourself, consider the following:
A home business may be located within any residential zone in the Redmond city limits. Presently, there are home businesses within the following neighborhoods:
Yes, providing that these additional businesses adhere to the home business regulations and do not impact the neighborhood.
Redmond currently has over 800 home businesses - they range from software development to gift basket services and include:
No - a home business must be conducted wholly within the home or garage/accessory structure area, with the exception of play equipment related to a home daycare business.
Yes, residency is a required element of conducting a home business.
If they are family members residing at the residence, there is no limit. However, only one person outside the family group may work at the residence. Family day care providers may have up to two additional employees.
Yes, the City does not allow any toxic, explosive, flammable, combustible, corrosive, radioactive, or other restricted materials to be stored or used on the site. The City is careful to review this potential problem area.
No. A home business must maintain and not change the neighborhood's appearance and residential character. The City prohibits:
If a business owner is not willing to comply with these restrictions, the applicant will be encouraged to seek a business space within a commercial or industrial zone.
No combination of visitors, customers, and/or deliveries may exceed two per hour for a total of eight per day. Businesses that are seeking more traffic or parking are encouraged to locate at an existing commercial location.
No. The City does not permit home-based businesses to perform:
Office-only motor vehicle related home businesses are allowed.
Yes, no more than one vehicle may be operated from the premises. Taxicab, van shuttle, and limousine services, for example, cannot be based from a residence.
In addition, vehicles weighing over 10,000 pounds may not be operated out of the home or park on the property or adjacent streets.
Home businesses are reviewed by:
Please email the Planner-On-Call or call 425-556-2494 for further information.
Please email the Business Licensing Office or call 425-556-2193; they will be able to assist you.
Yes. A sign permit must be obtained to install a new, altered, or relocated sign. Fees are based primarily on the estimated value of the proposed sign. Any business applying for a sign permit will also need to obtain a City of Redmond business license.
Sign permit applications are available at the Development Services Center, located on the second floor of Redmond City Hall. Applications are reviewed for size, location, and placement. If necessary, they are forwarded to the Building Division to make sure they meet the standards for safety and weight. In some cases, especially if it is for a large commercial or residential project, a sign program is sent to the City's Design Review Board for its assessment of how well it fits in with the rest of the community.
Wall mounted signs must not extend beyond the building's roof. Ground mounted signs are restricted to a maximum height of ten feet. Any sign currently exceeding that height had to have been installed prior to the adoption of the current sign code. If they are altered or relocated, they will be required to meet today's standards.
Political signs may be placed on public rights-of-way or on private property with permission of the owner. However, they must be situated in such a way so as to not impede driver vision. Political signs may not exceed six square feet in size (unless located at the candidate's headquarters) and are restricted in height to six feet. All political signs must be removed within seven days following the election.
Sandwich board signs (also known as A-boards) are allowed only when the establishment is open for business. These signs are limited to six square feet in size, may not block sidewalks, bike trails, or driveways, and should not be placed in street medians. Banners are not allowed.
Yes. Real estate properties located in single family residential zones are allowed to display three six square foot sandwich boards off site - but only while a seller, agent, or person providing information is on the advertised site. When the seller or agent leaves the property, the signs must be removed.
No balloons may be attached to the signs, and no property outside Redmond is allowed to advertise within Redmond City limits.
Tenants in a multi-tenant building are allowed a permanent wall sign advertising their place of business. Individual ground mounted entry signs are not allowed. In order to reduce the number of signs along the street, the City encourages property owners to group tenants onto a strategically placed sign. In addition, each multi-tenant complex must provide city and landlord approved guidelines for the tenants in order to provide a consistent visual appearance. Multi-tenant buildings may also display one six square foot sandwich board when the selling or rental agent is on site.
A construction site may display two 32 square foot signs anywhere on the construction site (including the construction fencing). Because construction signs are there to alert the public that construction is taking place, construction signs may be displayed at all times through the completion of the project.
No. Moving signs, whether animated, revolving, rotating or waved, are not allowed. This does not include such features as the hands of a clock, barber poles, or digital changing date/weather signs.
Any sign that resembles a traffic device/sign and may confuse pedestrians or drivers is prohibited, as well as any sign that is considered obscene under the prevailing statutes or U.S. Supreme Court rulings.
Advertising signs placed along a roadway or attached to a tree, utility, or telephone pole are not allowed, and no new billboards may be constructed within the City.
The City may confiscate illegal signs that are placed on public property or rights-of-way and hold on to them for 30 calendar days. The advertiser may retrieve their sign(s) only after paying a retrieval fee and/or any associated fines. City personnel try hard to inform all business owners of the City code(s) before ever issuing a fine.
If you suspect that you have a dead, diseased, or otherwise dangerous tree on your property, most arborists suggest that it be removed before it causes damage to your property or infects any neighboring trees. If it is an imminent and dangerous threat, the tree should be removed immediately.
However, the City requires that you obtain a no-cost tree cutting permit to do so. Email the Planner on Call or call 425-556-2494, stop by the Permit Center on the second floor of City Hall, or print a Tree Removal Application (PDF).
It's not only because of aesthetics. Tree removal without subsequent tree replacement can cause potential water runoff problems for your property and neighboring properties as well. Permits can also help to avoid accidental cutting of trees on public property.
It depends. You can remove any tree that is considered dangerous after obtaining the proper permit. If you wish to remove one or more healthy trees from your property, you should consult with a city planner.
Depending on the size of your lot, you may be able to remove between two and eight trees a year with the appropriate permit. If ten or more trees are being removed from a property, a clearing and grading permit is required.
Washington case law has determined that in these instances, it's a civil matter between the neighbors involved. The City can step in only when it is one of our trees that has fallen onto neighboring private property. When that happens, the City will remove the fallen tree and repair any property damage that might occur.
In most cases, a replacement tree should conform to minimum size standards, but the choice of species is up to you and you should consider how you want this tree to enhance your landscape.
If the vehicle is parked on the street, Police can have it impounded if the tabs are over 45 days expired. If the vehicle is not disabled and is parked on private property, then the owner does not need new tabs until he/she intends to operate it on the street.
No, he can't. Once a disabled vehicle is reported to the City, we give the owner 30 days to repair it, remove it, or enclose it (for example, keep it in the garage). Fines may be levied if the owner fails to comply.
If a vehicle appears to be abandoned on privately owned property, the City first tries to trace its owner and determine if it is operable. If an owner can be found, they are told to remove the vehicle from where it is parked. If no owner is found, the City will work with the owner of the property on which it has been left to have it removed.
A "special event" is defined as any activity including, but not limited to: a fair, festival, concert, demonstration, rally, performance, show, parade, run/walk/cycle, or other publicly attended activity, entertainment or celebration which is held in whole or in part upon publicly owned property, streets, sidewalks, trails, walkways or on other public rights-of-way, or if occurring on private property, will nevertheless affect, impact or interfere with the standard, ordinary and normal use of public property by the general public within the vicinity of such event and/or requires the use of city services. The Special Event Permit process enables the City of Redmond to schedule adequate services such as police escorts, traffic control, sanitation, electrical support or other needs required to ensure a safe and successful event.
The $75.00 non-refundable application fee is due after submitting your permit application to the Parks & Recreation Department. The special event permit fees are based on the hours of use and expected attendance. Click to see the full Council approved fee schedule. Fees significantly increase if application is received less than 90 days prior to the event, so please submit early.
Depending on your event needs there may be additional costs charged by the City of Redmond, such as providing services to support the event. This would normally include services such as police escorts, traffic control, sanitation, electrical support, etc.
The City requires an application for a Special Event Permit to be submitted at least 90 days prior to the event. The application will be routed through eight City departments for approval. They may make approvals with a note, a condition to the approval, or a requirement to the approval. The permit coordinator will manage any communication needed for approvals with the applicant.
The permit will be denied if the event:
You may appeal the denial to the Director of Parks, and if still dissatisfied, to the Redmond City Council.
Coronavirus Disease 2019 (COVID-19) is a virus strain that has only spread in people since December 2019. Health experts are concerned because little is known about this new virus and it has the potential to cause severe illness and pneumonia in some people.
Health experts are still learning the details. Currently it is thought to spread:
Most coronavirus illnesses are mild with fever and cough. The vast majority of people with novel coronavirus infection do not require hospital care. A much smaller percentage of people get severely ill with respiratory problems like pneumonia. Elderly people and people with underlying medical conditions are at highest risk.
People who have been diagnosed with novel coronavirus have reported symptoms that may appear in as few as 2 days or as long as 14 days after exposure to the virus:
If you have symptoms like cough, fever, or other respiratory problems, contact your regular doctor first. Do not go to the emergency room. Emergency rooms need to be able to serve those with the most critical needs.
If you have difficulty breathing, it doesn’t mean you have novel coronavirus, but you should call 9-1-1.
If you’re over 60 and you have underlying conditions like diabetes, heart disease, and lung disease. Come up with a plan with your doctor to identify your health risks for coronavirus and how to manage symptoms. Contact your doctor right away if you do have symptoms.
It’s important that everyone take steps to reduce the spread of novel coronavirus, especially to protect those who are more vulnerable. Steps you can take to prevent spread of flu and the common cold will also help prevent coronavirus:
If you are traveling overseas, check for the latest COVID-19 Travel Alerts and follow the CDC’s Travelers’ Health guidance: https://wwwnc.cdc.gov/travel
Currently, there are no vaccines available to prevent COVID-19 infections.
There are no medications specifically approved for COVID-19. Most people with mild COVID-19 illness will recover on their own by drinking plenty of fluids, resting, and taking pain and fever medications. However, some cases develop pneumonia and require medical care or hospitalization
The Washington State Department of Health and the Centers for Disease Control and Prevention now recommend that people wear cloth face coverings when they are in public settings where they cannot maintain 6 feet of distance from others such as the grocery store, pharmacy, health clinic or similar places. This is not a mandate but considered an additional layer of protection. Social distancing and proper hygiene practices are still the preferred deterrent. The CDC has created DIY cloth face covering instructions
An epidemic (or outbreak) refers to an increase, often sudden, in the number of cases of a disease above what is normally expected in that population in that area. A pandemic is the worldwide spread of a new disease, usually affecting many people.
The Department of Health has provided the following resources:
For more information visit:
Yes. All non-essential staff, including Redmond’s Permit Center staff, are working from home and are continuing to process permits. All permit applications are being processed remotely via email@example.com or www.redmond.gov/REPS.
Yes. City inspections are considered an essential function. Building, mechanical, electrical, plumbing, and fire inspections are all operational. Please continue to schedule your inspection via www.redmond.gov/REPS or by phone at 425-556-2435.
Yes, customers should still pay their regular utility bills during the COVID-19 pandemic. The Governor's moratorium preventing late fees and shutoffs will expire September 30, 2021. The City is taking the following steps to help our residential and business customers who might be worried about paying their bills:
The City encourages everyone to pay their bills online, by phone, by mail, or use the utility drop box located outside City Hall on the traffic island. You may also email us at firstname.lastname@example.org or call us at 425-556-2152.
Many people are being asked to stay at home during this pandemic, which increases the need for water in their homes. Lack of water in the home prevents hand-washing and the capacity to maintain a clean home. Good hygiene, like washing hands with soap, is key to preventing the spread of the virus. Access to safe and reliable water service is vital in this effort.
If utility customers are experiencing an economic hardship as a result of the COVID-19 pandemic, the Utilities and Transportation Commission can assist with questions about bill assistance programs available in the state. The Utilities and Transportation Commission Consumer Help Line can be reached at 1-888-333-WUTC (9882) or by email at email@example.com.
The new curfew order is effective between the hours of 8 p.m. – 5 a.m. beginning on Monday, June 1 and is in effect until Mayor Birney issues a proclamation to end it.
Yes. The Mayor’s Proclamation of Civil Emergency and Order enforcing a curfew applies to the entire city limits.
The Mayor enacted out of an abundance of caution because of the recent events in our region and around the country that ended in criminal activity with the anticipation that we could see similar activity in Redmond.
We are aware of a planned peaceful protest on June 2 at 4 p.m. The City supports peaceful protests and the right for people to exercise their First Amendment rights. We anticipate there may be more protests soon and are preparing in case people plan to come to our City with the sole intent of criminal activity.
We have increased staffing and have mutual aid agreements with other agencies for extra Police and Fire crews to come assist our teams, if necessary.
Yes, it is OK to travel to and from work during the curfew. Business operations and normal non-criminal activities such as going to a gas station, taking your dog briefly outside, etc. are permitted.
We are asking for voluntary compliance of our community to refrain from unnecessarily being in public places during the curfew hours.
Yes, it is OK to take your dog on brief walks.
Yes, those are private property and there is no restriction on being outside on your porch or balcony.
You are allowed to seek emergency and urgent medical care during the curfew. Normal non-criminal activities are permitted during the curfew.
The curfew does not require essential businesses to close.
No, police will not be stopping drivers solely for being driving during the curfew hours. Regular enforcement of traffic violations (speeding, DUI, reckless driving, etc.) will still be enforced.
The Mayor and Police Chief ask all residents and visitors to voluntarily abide by the curfew. The City does not intend to enforce the curfew, except for violations that result in public safety threats including fires, extensive property damage, and violence.
Police response to anyone violating the curfew will be to educate and gain voluntary compliance in the interest of public safety. A citation is the very last resort and not the goal. The order does allow a misdemeanor charge to be filed, but again, this is the least desired outcome.
Yes, criminal behavior and violence will not be tolerated.
Please immediately call the Redmond Police non-emergency line at 425-556-2500 if you see or hear anything that indicates people or groups are planning violence or criminal activity in our City. Call 911 for emergencies.
Public right-of-way is defined as City streets/road surfaces including curbs, sidewalks, utilities, and grass strips. Public spaces are parks, parking lots, trails, etc. Driving on roads is OK but discouraged during the curfew hours due to safety concerns.
Per the proclamation, the general curfew shall not apply to law enforcement personnel who are actively engaged in the performance of their duties; military personnel who are actively engaged in providing assistance pursuant to the request of the Mayor; emergency personnel and other City and government personnel who are actively engaged in carrying out their duties; City and governmental officials with valid identification; or representatives of the media authorized in advance by the Mayor’s office or the Chief of the Redmond Police Department or his designee. For purposes of this Order, the phrase “actively engaged in performing or carrying out their duties” includes traveling to and from the location of those duties to begin or end a work shift.
Redmond’s drinking water meets or exceeds all federal, state and local health standards. Our water is tested daily throughout the City to assure safety.But, there is much more to good drinking water than simple H2O. As the universal solvent, water dissolves and takes on traces of whatever it comes in contact with, for example, minerals. There is no such thing as pure water in nature; and if there were, it wouldn’t taste very good!
Yes. A small amount occurs naturally and a little more is added to achieve the optimum level of 0.7-0.8 ppm (part per million).
For reasons of safety, no. American municipal drinking water is the safest in the world. Some people, however, object to the taste of chlorine in their water. In that case, a well maintained NSF approved charcoal filter can help.
Chlorine is a disinfectant that acts as 'health insurance' against the possible occurrence of disease-causing organisms called pathogens. If this type of contaminant were present in the water, chlorine would kill it. Chlorine dosages in Redmond's drinking water are very low, usually between 0.2 ppm and 1.2 ppm.
Residents within City Limits who live on the east side of the Sammamish River drink mostly well water pumped from aquifers, also referred to as “groundwater”.Residents within City Limits who live on the west side of the Sammamish River drink water from Seattle’s Tolt Reservoir, over 20 miles away in the Cascade Mountains east of Duvall. This supply is also referred to as “surface water”.Residents in the un-incorporated area of Redmond Ridge and Trilogy receive their water from the Tolt Reservoir as well.
People on the groundwater system have medium-hard water, about 90 mg/l (milligrams per liter) as CaCO3 (calcium carbonate), or about 6 grains per gallon. Hardness in water comes from minerals like calcium and magnesium.Tolt Reservoir water is very soft; about 20 mg/l as CaCO3 or 1.2 grains per gallon. Soap easily lathers with soft water; hard water is “harder” to lather.
One reason might be that when water sits in pipes overnight or for a few days it will warm to room temperature. After sitting for a period of time, the chlorine in the water reacts to the interior pipe material. The water might taste musty, stale or like medicine.Another common reason is leaving your garden hose turned on and under pressure. If you do this for too long, you’ll soon be tasting garden hose at your kitchen tap!To make the water taste fresh again, flush your cold water tap until it starts to get colder, usually about 1 minute. Now you have fresh cold water from the water main.If your water continues to taste odd, call us.
TakeWinterByStorm.org includes a number of emergency preparedness supply checklists. Start with a good list and customize it to meet your needs. In addition to the basics, like food, water, flashlight, and radio, remember to include items specific to you and your family, such as prescription medication, eye glasses, toys, and pet supplies.
Create an emergency kit for each location where you spend a lot of your time, because you never know when disaster will strike. For many people, that includes home, work or school, and car. A backpack is often a good storage option for a few basic supplies, so that you can keep them with you if you need to leave. Home kits tend to be the largest because there's more storage room.
King County Emergency Management
Washington State Emergency Management
The Comprehensive Emergency Management Plan and Hazard Mitigation Plan are both updated every five years.
City of Redmond picnic shelters are available to rent from April to September each year.
Picnic shelters can be reserved online: Click here to rent a picnic shelter online. Opens a New Window. Picnic Shelters Picnic Shelters.
Our picnic shelters are available to rent at:
The City has placed silver nails at the intersection visibility corners on your property and circled these with yellow or white paint to help you identify the area to clear. Stand at the farthest painted marker from the intersection and look at the 20’ mark to define your first intersection visibility area. Repeat on the other side of the corner for the second intersection visibility area. Watch the video on our website (www.redmond.gov/intersection-visibility) for additional instructions.
No, large trees should not be removed. They can remain, but please trim their branches to a height of 8 feet. Other objects that obstruct visibility such as fences, hedges, and large shrubs need to be removed. Objects 18 inches or less in width or diameter are allowed in the intersection visibility area when spaced at an adequate distance to not significantly obstruct the intersection visibility area.
The Redmond Zoning Code requires all property owners to keep intersection visibility areas clear of obstructions on their property and out to the adjacent street curb. If your intersection visibility area is not clear of obstructions, it is your responsibility to resolve the problem at your own expense.
The requirement to keep intersection visibility areas clear has been in City code since 1982 or earlier. Previously, city staff enforced the intersection visibility area for all new development in the city and responded to existing problems only when complaints were received for a particular location. In 2016, the Washington State Supreme Court ruled against King County in a lawsuit involving a motorist who was hurt in a collision at an intersection where the intersection visibility was blocked by vegetation. With this ruling, staff consulted with the City Attorney and determined that “reasonable steps” included a city-wide inventory of all intersection visibility areas, and subsequent follow up with any property owners to have them trim back or remove vegetation or other objects blocking sight lines. This city-wide action represents a more proactive approach than the previous complaint driven response and should significantly reduce the risk of claims against the City and private property owners in collisions involving intersection visibility.
The first notice to homeowners is delivered via a door hanger left on the property approximately one month before the work needs to be completed. This door hanger includes an official notice, Frequently Asked Questions, and a photo of the obstruction with instructions. A second notice is mailed to homeowners approximately two weeks before the work is due to be completed.
Please call the number provided (425-556-2850) so we can discuss your specific situation in more detail.
In the summer of 2017, the city marked out, photographed, and mapped intersection visibility areas at public intersections throughout the city. We completed this work for 884 intersections and marked a total of 3,682 intersection visibility areas. Approximately 2,400 properties had some degree of obstruction. The city is now working to notify property owners of the obstructions and have them clear these intersection visibility areas. Due to large volume of properties, the city is sending out notifications in batches starting this summer. The city will systematically notify all of the properties who had obstructions identified in 2017.
Although mirrors can help with visibility around corners they are not a suitable alternative to clearing the sight triangle. Obstructions must still be removed.
The city inspects new homes when they are first built. However, the developer or contractor is ultimately responsible to meet the applicable codes and standards. Vegetation may have grown since the home was inspected or other obstructions such as fences could have been added at a later date. Unless a special permit was acquired for an intersection visibility obstruction (such as a garage) the obstruction is still subject to code. The City, through the Municipal Code, has the authority to enforce adherence to any codes and standards regardless of the prior inspection.
City staff surveyed your property in the summer of 2017 and confirmed the intersection visibility obstruction when delivering the initial notice. The city does not have staff capacity to make additional visits to all of the properties. We are happy to answer your questions about the obstruction or the work required. You can also send us a photo of your property if you need additional clarification.
The flyer or letter you received is to alert you of your intersection visibility obstruction and of your responsibility to keep this area clear as stated in the Redmond Zoning Code and is not subject to appeal. If it becomes necessary to serve you with a formal code enforcement order, then this order would be subject to appeal to the City Hearings Examiner. However, please be aware that this appeal would only be to decide if your intersection visibility area is obscured and not to determine if the code requirement is valid.
A rain garden is a shallow depression planted with a variety of flowers, shrubs, and grasses that "don't mind getting their feet wet." Rain gardens help soak up rainwater from streets, downspouts, driveways, and sidewalks, while protecting local waterways. When planted with the right types of plants, rain gardens also attract birds, butterflies, and bees.
When rain gardens are located in a critical drinking water aquifer recharge area, these gardens are lined and an underdrain collects the treated stormwater and sends it to the City's stormwater pipe system in adjacent streets.
Stormwater flowing along the curb flows through a 'curb cut' into the depressed area of the rain garden. The stormwater runoff is filtered by the soil and plants. In most storm events, this water soaks into the ground. In larger events the water pools until it eventually overflows back to the gutter.
A typical permeable pavement has an open-graded surface over an underlying stone recharge bed. The water drains through the permeable asphalt and into the stone bed, then, slowly, infiltrates into the soil. If contaminants were on the surface at the time of the storm, they are swept along with the rainfall through the stone bed. From there they infiltrate into the sub-base so that they are subjected to natural processes that cleanse water.
Permeable asphalt offers a powerful tool in the toolbox for stormwater management. In the natural environment, rainfall sinks into soil, filters through it, and eventually finds its way to streams, ponds, lakes, and underground aquifers. The built environment, by way of contrast, seals the surface. Rainwater and snowmelt become runoff which may contribute to flooding. Contaminants are washed from surfaces directly into waterways without undergoing the filtration that nature intended.
Amending a soil with compost increases the soil's permeability and water holding capacity, thereby delaying and often reducing the peak stormwater run-off flow rate, and decreasing irrigation water requirements. Amending soils will also enhance the lawn's long-term aesthetics while reducing fertilizer and pesticide requirements.
A green roof is a roofing system that uses vegetation to absorb rain water and reduce heat reflection.
Tree preservation, quite simply, is protecting trees from damage or removal during construction. Tree preservation involves careful site planning to avoid compaction of soil around tree roots that may extend well away from the trunk of a tree.
Trees have a great deal of financial value, from increased property values to various environmental benefits. Trees stabilize the soil and control water pollution, yield advantageous microclimatic effects which conserve energy, preserve and foster air quality by removing carbon dioxide (C02) and airborne pollutants, abate visual and noise pollution, and provide a natural habitat for wildlife. They also provide welcome shade to people and add color and interest to the urban landscape. Trees provide a psychological boost to urbanites. People are generally more satisfied with their neighborhoods if there are trees. Workers are more productive and hospital patients recover faster if they can see trees outside their windows. The benefits of established trees in our communities are subtle and often overlooked.
Visitors to Downtown Redmond may park on-street for the specified signed time limit (1, 2 or 3 hour) 9:00am to 5:00pm, Monday through Friday. On-street parking is unlimited before 9:00am and after 5:00pm weekdays, throughout weekends and holidays. In addition to on-street parking, we suggest speaking with your building management about use of visitor parking.
Parking is available for specified signed time limits (1, 2 or 3 hour), with some exceptions including 15-minute load/unload as signed. Restrictions are in effect 9:00am to 5:00pm, Monday through Friday, excluding weekends and holidays.
Several types of loading and unloading activities, including loading or unloading from private vehicles (such as personal or company cars or trucks), and loading or unloading from commercial delivery/moving vehicles is excluded from the parking enforcement ordinance when the vehicle is clearly identified for that use.
Parking time limits are actively enforced by Redmond’s contracted parking enforcement agency. Violations are issued to vehicles exceeding the posted maximum parking time. Parking violations are $29, payable to the King County District Court at Citations or Tickets | King County District Court
Yes, to a street with a different name than the street the vehicle was originally parked on. No person may re-park a vehicle on either side of the same street to extend the vehicle’s parking time beyond the time limits established. A vehicle shall be deemed to be re-parked and in violation despite any movement of the vehicle unless the vehicle is moved to a street with a different street name than the street the vehicle was originally parked on.
Contact Police at firstname.lastname@example.org or call 425-556-2500 for towed vehicles.
Time-limited parking creates parking space turnover and creates customer access to Downtown businesses. There are approximately 800 parking spaces in the Downtown enforcement area, and far more customers, residents, and businesses competing for the finite amount of spaces.
No, the Transit Center Park-and-Ride structure is for transit riders, carpoolers, and vanpoolers only. Enforcement by King County Metro is posted at the facility. For Park-and-Ride questions please contact King County Metro at 206-553-3000.
Parking permits are available for monthly purchase by emailing Diamond Parking at email@example.com or call 1.800.828.4197 or 425.556.2433 choose option 1. A permit is $50 per month, credit/debit cards accepted. Monthly permits are delivered via mail.
A limited number of monthly paid parking permits, allowing all-day parking in designated extended by permit zones, are available for sale on a monthly. Monthly permits must be visible and displayed from the rear-view mirror. Any other placement will result in a ticket.
NOTE: All vehicles including monthly on-street parking permit holders are required to move their vehicle every 24 hours, or they are subject to ticketing and towing per Redmond Municipal Code 10.52.110 and 10.04.070.
Visit www.GoRedmond.com for alternative commuting assistance and incentives.
Disabled parking, with a valid disabled parking permit, is available on street for unlimited use except for designated loading and no parking zones. If you are visiting a Downtown business, disabled parking should also be available there. To obtain a disabled parking permit please visit http://www.dol.wa.gov/vehicleregistration/parking.html or contact 360.902.3770.
Business owners/managers are encouraged to monitor and enforce their on-site parking.
City Hall Campus parking is available for visitors of City Hall, Redmond Senior Center or the Public Safety Building only. City Hall Campus parking is monitored and enforced.
Yes, the Redmond Central Connecter Public Parking lot located at 7541 Leary Way NE at the corner to Bear Creek Parkway and Leary Way (entrance on Bear Creek Parkway), 0-2 hours free, or $1 for each additional hour effective 2/1/2021. Mobile payment options using Pay by Phone or Call to Park app. See Downtown Redmond Parking Map for other available lots in Downtown.
For more City of Redmond Downtown on-street parking information please contact 425-556-2433 or email firstname.lastname@example.org.
For Park and Ride questions please contact King Country Metro at 206-553-3000.
For questions or help at the Redmond Central Connector Public Parking lot please contact Diamond Parking at 425-462-4208 location WG016.
For disabled parking permits contact the Washington State Department of Licensing at 360-902-3770.
For King County District Court questions please contact 206-205-9200.
View the comprehensive list of Codes and Standards adopted by the City of Redmond.
View the Work Exempt From Permit sheet to verify scope of work that is exempt from permit.
Yes, minor remodeling projects such as this are considered to be alterations and therefore a permit is required.
Yes, a permit is required for construction or alteration of decks attached to a structure, over 200 S.F., or more than 30 inches above grade. A permit is not required for detached decks, not over 200 SF and under 30 inches in height.
A Demolition permit is required for the destruction of an entire structure, including the foundation.
Yes, if the structure is more than one story or has a floor area larger than 200 S.F. and is accessory to a commercial or residential building.
A permit is required for construction of a fence if over 7 feet in height. Property lines shall be adhered to when constructing a fence.
Construction is allowed between 7 am and 10 pm seven days per week, as long as the construction noise does not impact residential zones. Please refer to the Redmond Municipal Code Chapter 6.36 Noise Standards, for complete information.Construction noise that impacts residential zones has the following restricted hours:Monday through Friday: 7 am to 7 pmSaturday: 9 am to 6 pmSunday or Legal Holidays: Prohibited
If you intend to hire a contractor or remodeler, please "Shop Smart" and review the information on this web site from the Washington State Department of Labor & Industries.
A Civil Construction Review shall be required for all proposals that require construction or modification of streets, sidewalks, storm drainage, utilities, or any other surface or subsurface improvements that may be required.
A Clearing and Grading permit for clearing, grading and/or stormwater management activities that exceed any of the following thresholds: Clearing of 7,000 square feet of land area or more, earthwork of 50 cubic yards or more, removal of 11 or more significant trees, any clearing or grading within a critical area or buffer of a critical area, any change in existing grade by four feet or more, any work within a public easement, City-owned tract or City right-of-way, add 2,000 square feet of impervious area or more, any construction of drainage facilities to be owned by the City, any construction of private storm pipes of 12-inch diameter or larger.
Deviation requests are required for any proposed improvements that do not meet City standards. The request should be in writing and include the design standard, a description of the proposed deviation, and the reason the City should consider granting a deviation. The City’s Technical Committee (consisting of the Planning Director, Public Works Director, and others) makes the decision to grant a design deviation.
Review of final construction plans begins after Land Use approval conditions are issued. Each City review cycle is 28 days. If the plan set submitted is complete and addresses all conditions of approval, and any comments are addressed in a timely manner plans can typically be approved for construction in approximately 4 months. Time may be shorter for a very simple project, or longer if there are significant issues to be resolved, or delays in resubmittal of the plans or extensive review comments due to plan submittals that are incomplete or not in compliance with City codes and design requirements.
The required size for a dual purpose (domestic and fire sprinkler) meter is dependent upon evaluation of both the fire sprinkler system and the domestic supply demand. The Redmond Fire Department provides the oversight and review of residential fire sprinkler systems. A licensed fire sprinkler designer must design the system to meet the water demand for its required fire sprinkler system.
A charge shall be paid by all persons requesting a modification to their water service including adjustments of height, relocation, abandonment or other modifications. The charge shall be set by the City Engineer or designated representative in an amount to cover the City’s full cost for constructing such modification.
Type "A" permits allow a one-inch or smaller connection to the hydrant for short-term construction, demolition or landscape activities. Meters are not issued with type "A" permits. Type "A" permits are billed a monthly administrative fee and a flat daily fee, based on rates outlined in the fee schedule linked below. Applicants must make use of their own backflow prevention device and submit approved testing results of their device.
Type "B" permits allow a valve connection to the hydrant to fill water trucks or tanks. This water may be used for construction, street or parking lot cleaning, landscape spraying or other similar uses. Type "B" permits are billed a monthly administrative fee and a flat daily fee, based on the rates outlined in the fee schedule linked below. NOTE: All trucks and tanks must be inspected and have an air gap at the filling point or must meet backflow prevention requirements before permits are valid.
Type "C" permits allow a metered connection to the hydrant. Type "C" permits are for use with hose or piping larger than one inch and/or any other uses not classified as type "A" or "B". Type C Fire Hydrant Meter Assembly Example. After the paperwork is completed for the type "C" permit, the hydrant meter must be picked up from the City's Maintenance Operations Center. Applicants must make use of their own backflow prevention device and submit approved testing results of their device. Type "C" permits are billed a monthly administrative fee, a flat daily fee, and a commodity charge based on water usage reported, according to the rates outlined in the fee schedule linked below. The permit holder is required to report a monthly meter reading to the Development Services Center for invoicing purposes. NOTE: Type "C" permits are contingent on meter availability.
It is your responsibility to provide written notification of cancellation via email, including the date the meter was returned to the Maintenance and Operations Center and the final meter reading. Email Development Engineering once complete.
Certain construction projects need to apply for coverage under the Construction Stormwater General Permit (CSWGP) administered by the Department of Ecology. It is the applicant’s responsibility to determine when this coverage is required. Please see Ecology’s CSWGP webpage for instructions on applying for coverage
If you’re concerned about a person living outside and/or encounter an encampment and want to help, we encourage you to call police dispatch at 425-556-2500 to report the situation. Please don’t approach the site or anyone who might be at the site directly.
The City’s goal is to encourage individuals who are sleeping outside to access services that will help them attain housing. Police work closely with our homeless outreach services to connect individuals to community resources.
Often, it takes time to build trust. Responses vary as interventions are tailored to each individual’s unique needs. Police and outreach services will continue to work to connect people to resources.
Panhandling is not illegal unless the individual is blocking you or harassing you in some fashion. If you witness or experience aggressive panhandling, call 911 and provide a brief description of the individual and their location.
good areas of Seattle.
The owners of properties located within environmentally or historically significant areas - known as sending areas - may sell the development potential of their properties to owners of property located in areas more suitable for development, known as receiving areas.
The sending area property owner maintains ownership of the underlying land, but must agree to record a Conservation Easement on the property that protects the resource and restricts future development of the property. The owner of the receiving area property may then increase the permitted density on their property according to the number of development rights purchased, thereby transferring the development potential from the sending area property to the receiving area property.
The price of a Transfer of Development Rights (TDR) is determined on the private market between the buyer and seller. The price fluctuates as the demand for TDRs changes.
The number of Transfers of Development Rights (TDRs) granted per acre of eligible sending area is based on the site's underlying zoning. In general, where the zoning permits more intense development, an acre of eligible sending area is granted more TDRs.
For example, properties in the Urban Recreation (UR) zoning district are permitted only very low density development and therefore receive fewer Development Rights per acre than land zoned for higher intensity use, such as land in Redmond's Downtown. See Redmond Zoning Code 21.48.010(E) for details.
The following summarizes the necessary steps for selling Transfers of Development Rights (TDRs) if you own property in an eligible sending area.
You may, at any time, submit to the Planning Department an application requesting the issuance of a Certificate of Development Rights. You will need to provide proof of title to the property, and a general description of the land that you would like to enroll in this program. You may enroll all or a portion of your property.
For properties that meet the requirements of the program, the city will issue a TDR Certificate that can then be retained by you or sold or transferred to any interested buyer. You will need to provide a legal description of the land to be enrolled before the City can issue a TDR Certificate.
Before you sell or transfer the TDR certificate, you must record a conservation easement against that portion of the property that is being enrolled in the program. The conservation easement is granted to the City of Redmond and limits the use of the property for future development.
Once you and a willing buyer agree on terms of a purchase and sale, you must execute and record a deed transferring ownership of the development rights. While you will remain the underlying landowner (unless you sell the underlying land to a third party), the buyer of the TDRs becomes the owner of the development rights, which may be used to increase development density on land located within designated receiving areas.
Surveying the property and recording the conservation easement may take a few weeks.
As a property owner in a receiving area, the first step is to acquire transferable development rights. That can occur once you have agreed to the terms of purchase and sale of Transfers of Development Rights TDRs with a sending area property owner, and the conservation easement and a deed memorializing that transaction have been recorded. Contact Jason Rogers for a list of potential TDR sellers.
Next, you may submit an application to develop your land together with notation describing the development proposed, the zoning classification of the property, the amount and serial number of the development rights used, how the development rights are proposed to be used, and a notation of the recording number of the conservation easement on file with King County.
Using TDRs on your development should not add to the total project review time. However, the amount of time it takes you to find a willing TDR will vary based on market conditions. It may take only a few days, or it could take months.
In general, sending areas are located along:
Of those, only streams, stream buffers, and steep slopes can be accurately mapped. Other properties are evaluated for sending area potential at the time a property owner requests enrolling land in the Transfer of Development Rights program.
Receiving areas include properties within Downtown, and properties zoned
These areas were selected because they are suitable for urban development, and because they already have adequate or easily obtainable infrastructure necessary to accommodate the additional density.
Any person or organization may purchase development rights. Property owners in receiving areas are the most likely buyers since they have a ready use for the Transfer of Development Rights program, but ownership of such property is not a requirement.
For complete details regarding this program and requirements, please refer to Redmond Zoning Code 21.48. For complete details and assistance in submitting an application to establish Transfers of Development Rights on qualifying sending area properties, contact Cameron Zapata, who maintains a list of owners who are interested in transferring development rights.
Identity theft victims have the right under Washington law (RCW 9.35.040) and Federal law (15 USC. § 1681g(e)) to obtain copies of records from businesses, etc, related to the fraudulent use of the victim’s identity. The Federal Trade Commission (citing Federal law) and the Washington Attorney General’s Office (citing Washington law) each provide sample letters for victims to request records from businesses. Both sample letters include language for a victim to authorize law enforcement to take receipt of the records should the victim wish to use it. Remember to include copies of applicable enclosures, depending on which law you cite to request the documents (information included in the links above).
Additional information and tips are available on the Washington Attorney General’s website and the Federal Trade Commission’s website.
Your information can be taken from many outlets. Included is a list of the most common ways your information could have been stolen.
Identity thieves often obtain banking, tax or medical information by stealing mail.
The same documents stolen from the mail can be targeted by burglars. Stealing purses and wallets from shopping carts or during car prowls give identity thieves access to victims’ information as well.
Suspects rummage through trash looking for banking, tax or medical information that contains personal information.
Identity thieves may target individual victims with “phishing” emails, pretending to be a legitimate business emailing a customer to convince the victim to reveal personal information. Other times suspects hack into businesses’ systems to obtain information on large numbers of victims at once.
Here are some ways you can tell if your information has been compromised or stolen:
Avoid theft by following these helpful tips:
If your incident is an emergency, call 911. If non-emergency call 425-556-2500. For example, if something is happening in real time and you see a criminal or vehicle in the act, call 911.
No, if a crime took place outside the City of Redmond, please call law enforcement for that city or county.
If this took place on a state Freeway please call the Highway Patrol Office nearest you.
A known suspect is when you or someone else knows the person or where to find the person who committed the crime. Or, you may know the license plate number of the vehicle the suspect(s) were in.
No. Federal and state courts have repeatedly struck down local ordinances that restrict where persons may live. The courts have found that the Constitution protects individual rights, including the individual rights of sex offenders who have served time in facilities.
The Redmond Police Department informs people as soon as they know about registered level 2 and level 3 offenders. If a sex offender is being released from jail, the Police typically has 30 days advance notice if there is an intention to move here.
However, if a registered sex offender moves from one location to another, then the police may have no notice at all. In the case of a level three offender, those living close by are notified. Police officers will attend community meetings if a neighborhood desires to talk specifics.
All sex offenders released from prison following conviction must register with the Sheriff's department in the county in which they choose to live. The Sheriff‘s Department then notifies the local jurisdiction. A registered sex offender is required to notify local law enforcement where they live within 24 hours of moving.
Some have additional restrictions placed upon them as a condition of their release or probation. However, not all registered sex offenders have additional conditions beyond registering and meeting with their assigned probation officer.
Children are particularly vulnerable to sex offenders. Open communication between parents and children is vital to family safety. If a picture is available of the offender, show it to your family. In general terms, tell your children that this person has hurt someone before. Explain that they should stay away from this individual. Avoid scary details.
Also, it is vital that parents:
It depends on whether the offender is under supervision by the Department of Corrections/Juvenile Rehabilitation Administration. If so, they have certain limitations or restrictions placed on them by the Department of Corrections or the sentencing court upon their release from incarceration.
These may include: residency restrictions, not being around children, having a curfew, or not drinking alcohol or taking drugs. If they are found to be in violation of their restrictions, they may be sent back to jail or to prison. Offenders who have completed their time under supervision can live where they choose without restrictions.
Call local law enforcement or the sheriff's office and report it. It is best to let law enforcement handle the situation rather than taking it into your own hands. If you know an offender's specific restrictions and you witness a violation, call 911 or call the community corrections officer at the Department of Corrections.
The Redmond Police Department has taken multiple significant steps to work with members of our community in crisis in hopes of keeping them out of the criminal justice system. These include:
No. The Redmond Police Department does not have dash or body cameras in operation at this time. Redmond Police Chief Darrell Lowe is exploring equipping Redmond officers with both body-worn and in-car cameras and will present a proposal to City Council in June of 2021. The cost for equipment and staffing is anticipated to be approximately $815,000 to initiate the program and about $635,000 annually to maintain. According to the current estimate for this program, about half of the annual cost will be for the equipment and half for the full time employees that will need to be hired for technology services, records management, public disclosure needs, court case preparation, etc. RPD will be sharing more details with our community as this process moves forward. (May 2021)
The Redmond Police Department’s Manual of Standards is an annually evaluated document that clearly defines when and how Redmond Police Officers can use force and how it will be documented afterward. These standards are compliant with Federal and State laws as well. The use of force philosophy of the Redmond Police Department is as follows:
Philosophy: The Redmond Police Department strives to deliver police services as efficiently and unobtrusively as possible with minimal reliance upon the use of physical force or response to resistance. It is recognized that officers are expected to make split-second decisions and that the amount of time available to evaluate and respond to changing circumstances may impact an officer’s decision. While various degrees of force exist, each officer is expected to use only that degree of force reasonable under the circumstances perceived by the officer at the time of the event to successfully accomplish the legitimate law enforcement purpose and bring the incident under control.
Redmond Police Department Use of Force Policy
Chokeholds and strangleholds are considered deadly force at the Redmond Police Department and can only be used when deadly force can be lawfully justified.
The Redmond Police Department does allow the use of the Vascular Neck Restraint (VNR) as an escalated level of force. Officers using the VNR must be trained annually, render immediate medical aid, and articulate why they would use this escalated level of force. The last use of the VNR by a Redmond Police Officer was in 2016.
Redmond Police may use deadly force only when the officer reasonably believes that the action is in defense of human life, including the officer’s own life, or in defense of any person in imminent danger of serious physical harm. An officer may use deadly force when the officer reasonably believes it to be necessary to affect the arrest or prevent the escape of a criminal suspect when the officer has probable cause to believe that the person has committed or intends to commit a felony involving the infliction or threatened infliction of serious physical harm or death. When feasible, a verbal warning should precede the use of lethal (deadly) force.
This council advises the Chief of Police on issues related to equity, transparency and community relations. For more information on the process through which it was created, and how to join, visit www.redmond.gov/CEAT.
Community members are welcomed to join RPD in many arenas. You can volunteer, join our Community Equity Action Team, or work for us as an officer, dispatcher or support staff. We are also actively seeking employees who represent our diverse population and have a desire to make a difference in our community.
Learn more at www.redmond.gov/684/Join-Our-Police-Team
Yes. Redmond Police Officers must use deadly force only when necessary and when they believe less lethal options have been exhausted or will not work. For instance, if someone is actively killing someone, we do not have to move through all of the less lethal options first before stopping the murder.
Redmond Police firearms training strongly discourages shooting at moving vehicles because it increases the risk of causing more injury and harm to the community if the vehicle loses control and other safety concerns.
The specific term "use of force continuum" refers to an outdated use of force model. As a state accredited agency, our use of force policy is grounded in the fundamental concepts of de-escalation and reasonableness. If force is necessary, then the officer uses only that amount of force that is reasonable given the facts and circumstances at the time of the event – and only for a legitimate law enforcement purpose. This is in line with current best practices in the policing profession.
Yes. Redmond Police Officers also receive training on the above topics in the Washington State Basic Law Enforcement Academy and in annual refresher trainings and other professional development courses. Every City of Redmond employee, including police employees, receive ongoing training on implicit bias, racism and prejudice. Most recently, in 2019, every employee completed a course titled “Deconstructing our Bias” taught by Chanin Kelly-Rae, a former Statewide Diversity Manager for the State of Washington. This course focused on ensuring our work for the community is always mindful of diversity, equity and inclusion for all. The City of Redmond is committed to establishing equity and inclusion training on topics including implicit bias to all new employees and maintaining that training throughout an employee’s career. For more information on ’Welcoming Redmond’, the citywide cultural inclusion initiative that the Police Department actively participates in, visit www.redmond.gov/675/Welcoming-Redmond.
Washington State Police Agencies follow the rules laid out in the 2017 Law Enforcement Training and Community Safety Act (LETSCA), formerly known as I-940 and SHB 1064. This includes requiring independent investigations for uses of deadly force.
Learn more at LETSCA Overview
Redmond Police Officers have a duty to intervene and stop excessive force. In addition, any Police Department employee who witnesses a Redmond Police Officer use force that appears to be in violation of this standard shall report such use of force to his/her immediate supervisor as soon as practical.
The Redmond Police Department uses a database to log all instances force is used by an officer. This database logs information about the incident. This information includes the level of force used, why the force was used, and demographic information on the persons involved. This database also serves as an early intervention system by notifying the department if an officer has an increased number of uses of force, collisions or complaints.
In 2019, Redmond Police responded to 27,347 calls for service. During those calls for service, force was used 86 times by Redmond officers, or 0.31% of the time. Of those uses of force, only one concern of excessive force was brought forward, and this was done by an internal employee. This was fully investigated and found to be unfounded, with approval of the internal employee who raised the initial concern.
Yes. After using force, as soon as safely able, Redmond Police Officers are expected to provide medical assistance including using lifesaving measures such as CPR and calling for immediate medical assistance.
The Redmond Police Department conducts thorough background investigations into employees and participates in other agencies background investigations when requested. This holistic investigation includes verifying that our employees have no affiliations to discriminatory groups or activities, do not have a history of hate speech or abuse, and more. In addition, police officers who leave the agency under sustained discipline are reported when appropriate to the Criminal Justice Training Commission for evaluation of their certification. If an officer is convicted of a crime, for example, this information is shared with the state so the commission can determine if they want to revoke their peace officer certification
Learn more at www.cjtc.wa.gov/certification/certification-hearings
The Redmond Police Department recognizes the community’s right to videotape and film police officers working in public, and we will not take your phone from you simply for filming us. The Redmond Police Department will not seize phones unless lawfully allowed, including by consent of the owner of the phone or when legally pursuing a search warrant to search the phone before returning it to the owner.
We currently have a V150 armored personnel carrier we received as part of the 1033 program. This vehicle is not in use, and we were actually in the process of returning it before COVID-19 stopped the return process. We will be returning this as soon as able.
Redmond Police Officers receive critical de-escalation training to help learn how to use time, distance and shielding in critical incidents in hopes to use less force in crisis situations. This training begins in the State Police Academy and continues throughout an officer’s career with our department. It is standard to incorporate de-escalation techniques into most trainings and is a concept woven into all training that is provided.
All officers also receive Crisis Intervention Training (CIT) in the law enforcement academy. All Washington Officers are now required to complete a yearly two-hour refresher course provided by and tracked by the Washington Criminal Justice Training Center. CIT training builds upon the concept of de-escalation specifically with people suffering from a mental health and/or a substance abuse crisis.
Redmond Police utilize the full-time Mental Health Professional to co-respond to crisis patrol calls to assist in de-escalation.
For information regarding our collective bargaining agreements, please see here: City of Redmond Labor Contracts. We believe in collective bargaining and lawful accountability through due process for all community members, including police employees.
If you would like to file a complaint on a Redmond Police Employee, you have multiple options. For detailed information see this document.
As a Washington Association of Sheriffs and Police Chiefs (WASPC) accredited agency, the six pillars of the 21st Century Policing Task Force are incorporated into the accreditation process and can be found throughout Redmond Police policies and procedures. The six pillars are a priority for RPD and act as a benchmark for evaluation of all our performance and processes as we continuously grow and develop as an agency.
Potholes start in cold temperatures when groundwater freezes and expands. Once the ground thaws out, it returns to a normal level. But, pavement pushed up during the ground freeze remains raised. This causes a gap between the pavement and the ground. Vehicles riding over these gaps cause the road surface to crack and fall into that hollow space.
The City welcomes reports from drivers about roadways in need of repair. Providing us with the exact location (for example, outside southbound lane on 148 Avenue NE just north of NE 70 Street) will help speed response time. To report a pothole call 425-556-2821 or email Street Operations.
Use the City’s new request management system to report non-emergency issues, make requests, and find answers to common questions.
The Redmond Pool is currently in the first phase of essential improvements. Recently contractors discovered an existing but unknown condition. The substructure of the pool is compromised; there are areas where concrete has deteriorated leaving aggregate and rusting rebar behind. The damage extends sporadically from approximately 1’ to 5’ off the bottom of the pool’s deep end. This unexpected repair will take approximately 3 months to correct the substructure and complete the pool lining. To accommodate this unexpected delay the Redmond Pool will not open in November as previously scheduled and will remain closed to complete both Phase 1 and 2 and is expected to re-open in fall of 2020.
The Redmond Pool will not open in November as previously scheduled, and will remain closed to complete both Phase 1 and 2. The Redmond Pool is expected to re-open in fall of 2020.
Read the most recent Press Release regarding the status of the Redmond Pool. Updates will also continue to be made on the website redmond.gov/Pool.
If you, or someone you know, needs nutritional support during the COVID-19 pandemic, or at any time, you may wish to contact one of the following local resources:
Visit the Redmond Senior and Community Center project page for latest information about this exciting project.
The Redmond Senior Center underwent an exterior building evaluation in preparation for long term maintenance and repairs outlined in the City’s Capital Improvement Plan (CIP). RSC’s mechanical systems, roof, and building exterior were scheduled to be replaced in 2021. This evaluation conducted by a contracted structural engineering firm confirmed extensive structural damage to the exterior walls and substantial impact to both the lateral and gravity systems. For the safety of the community, the building was closed in September of 2019 and taken down in November of 2020.
A new Redmond Senior and Community Center (RSCC) building is planned on the site of the original Redmond Senior Center. Please visit the project page here for the latest news, information and how you can get involved in this exciting project.
During the COVID-19 pandemic, Redmond Senior Program activities have been moved to an online format. To view current online offerings, please visit redmond.gov/RSC, call 425-556-2314, or email us at email@example.com. Redmond Senior Programs also produces Encore, a free monthly newsletter which is posted monthly on the Senior Resource and Services page. If you would like to receive a mailed copy, please send an email to firstname.lastname@example.org (and be sure to include your full name, address and email!)
During the COVID-19 pandemic, Senior Programs offers a Curbside Senior Lunch Program every Wednesday at 11:30 a.m. in front of Redmond City Hall, 15670 NE 85th Street, Redmond. Advanced registration is required. Please call 425-556-2300 for more information or to sign up. $3 suggested donation is accepted at time of registration or by check or cash curbside. Please visit www.redmond.gov/RSC for more details and information about current program offerings.
Allow 30-60 days for review after a complete submittal package has been accepted.
Permit costs vary. See the current fee schedule for details.
A bond is necessary to guarantee the proposed work in the Right-of-Way meets the requirements outlined in the permit.
It depends on where the moving (or storage) pod is located.
See Redmond Zoning Code 21.38.010.F.5. for additional details, or contact the Right-of-Way office.
No, deliveries are not allowed to be unloaded on the street, curb, or sidewalk. All materials must be covered if they are not immediately spread. You may be responsible for any material run-off that enters into the City storm water systems.
The City of Redmond does not install stop signs for the purpose of controlling traffic speed. Stop signs are used at locations where a failure to assign right-of-way could result in an accident, for example at an intersection where sight distance and accident history is a problem. National traffic engineering guidelines outlined in the Manual on Uniform Traffic Control Devices (MUTCD) states that Stop signs are intended for use where traffic is required to stop. Because Stop signs cause substantial inconvenience to drivers, they should be used only where warranted. The consequences of placing a Stop sign in an unwarranted location may exceed the benefit. When placed in an inappropriate location they can:
A Stop sign that is missing, damaged, or obstructed in some way from a driver’s view creates the potential for an extremely hazardous traffic condition and should be reported to the City right away. To report, contact Redmond Police Dispatch at 425-556-2500.
To get a street name sign on your street call 425-556-2752 or send an email.
A "Children at Play" sign is usually requested in the hope that it will reduce vehicular speeds and raise awareness for drivers that there are children in the neighborhood. Traffic studies have shown that "Children at Play" signs do not increase driver awareness to the point of reducing pedestrian collisions. In fact, placement of these signs can increase the potential for accidents because the signs convey to children and parents a message of protection which does not exist and cannot be guaranteed.
For this reason, the City of Redmond follows national traffic engineering guidelines outlined in the Manual on Uniform Traffic Control Devices and does not recognize the sign as an official traffic control device and therefore, discourages its use.
Please note that "Children at Play" signs installed by residents on public streets will be removed by the City of Redmond.
Stormwater is rain and melting snow that runs off surfaces that cannot readily absorb water. These surfaces include rooftops, pavement, compacted gravel lots, and even frozen ground. Stormwater runoff picks up pollution, can cause erosion and flooding problems. These problems occur when we alter the land and change the way water moves through the landscape.
As stormwater flows towards receiving waters such as streams, lakes, rivers or soaks into the aquifer, it picks up pollutants. These pollutants include things as sediment, airborne dust, pet waste, oil, grease, fertilizers, chemicals, litter and whatever else we leave on the ground or pour down our storm drains and grates.
As the City grows and more rooftops, driveways, streets and other hard or impervious surfaces are built, the land loses its capacity to soak up and carry away excess water. As a result, rain or snow events that might result in a flood once every 100 years in an undeveloped area can cause flooding every four or five years after development occurred.
A media filter is a type of filter that uses a bed of sand, compost, crushed granite or other material to filter water for drinking, swimming pools, irrigation, stormwater management and other applications. Media filters can remove pollutants in stormwater such as suspended solids, dissolved metals, oil & grease, and phosphorus.
Stormwater treatment wetlands (a.k.a. constructed wetlands) are structural practices that incorporate wetland plants in a shallow pool. As stormwater runoff flows through the wetland, pollutants settle and are broken down by biological process in the plants and soil. Wetlands are among the most effective stormwater practices in terms of pollutant removal, and also offer aesthetic value. Stormwater wetlands are fundamentally different from natural wetland systems. Stormwater wetlands are designed specifically for the purpose of treating stormwater runoff, and typically have less biodiversity than natural wetlands both in terms of plant and animal life.
The stormwater utility fee is based on the demand the property puts on the system. General Information on Redmond's Stormwater Utility and Stormwater Billing is in this publication: Stormwater Utility Fee.
The Stormwater Utility is financed with revenue generated by a stormwater utility fee that is charged to owners of developed property.
Each developed parcel in the City is subject to the stormwater utility charge. Drainage from most properties enters or impacts the City stormwater system in some manner. These facilities, which are generally located on City streets, require continual maintenance and improvement.
The stormwater utility also supports capital improvement projects for flood control, erosion, conveyance improvements, and regional water quality or detention facilities. The utility also monitors the health of local streams, constructs habitat improvement projects, and responds to State and Federal regulatory and permitting requirements.
The City of Redmond offers a wide range of convenient payment options including:
Make your payment and learn more on the Payment Options page.
The City has been divided into 68 drainage areas – or watersheds – for study. We are taking a detailed look at each watershed to determine the best way to handle stormwater from existing and future development. Watershed plans will enable us to make better choices about how to plan, maintain, and construct our drainage systems so they can better meet the community's many needs.
We are improving the way we maintain ponds, swales, catch basins, drywells, ditches and culverts. We are mapping the location of each stormwater facility, monitoring their condition and tracking the time it takes to maintain them. This will help us determine which ones are working well, which ones aren't and which ones we need to replace immediately to save money.
PUBLIC INVOLVEMENT AND AWARENESS
We are informing the public about drainage systems, how they function and how to take care of them. This will help reduce threats to water quality and prevent flooding problems.
CAPITAL IMPROVEMENT PROJECTS
Stormwater funds pay for construction of projects by City crews and contractors to repair or rehabilitate failed stormwater facilities and construct new regional facilities to better manage stormwater throughout the City. Stream restoration efforts rely on Stormwater Utility support to repair eroded areas, restore fish habitat, and enhance stream buffers.
Please complete the following form and submit to the City: Stormwater Request to Change Billing Address Form
The City of Redmond conducts regular street sweeping to provide two main benefits. First, the removal of paper, leaves and other visible debris that collects in gutters can prevent localized flooding during heavy rains.
Second, street sweeping removes metal particles and other hazardous waste products left by passing vehicles. Although they are virtually invisible, these particles can be extremely harmful to fish and other wildlife if they reach our streams and lakes. Street sweeping is an effective method of removing both the large and microscopic pollutants that collect on city streets and serves as one of our Best Management Practices (BMP) to control and improve water quality.
Residential sweeping is performed on a quarterly basis. It is also provided after heavy wind events, and extra sweeping is performed during fall leaf season. Arterial and bike lane sweeping occurs every two weeks throughout the city. Once the arterials and bike lanes are swept, staff go back to the residential streets and sweep the community residential neighborhoods, as needed.
Residents play an important role in keeping streets clean and safe. We ask the public to clear leaves from storm drains near their property - especially during autumn - using a hand rake and broom. In addition, keeping the roadway in front of your house free of large objects and obstructions is the best way to assist street sweeping crews in their clean-up efforts.
There are many reasons why the sweeper may not have been able to remove debris from your street. Most often, it is due to items blocking the roadway such as:
Vehicles parked too close to each other for the sweeper to maneuver between them is another cause.
Low-hanging trees and shrubs can also prevent sweepers from cleaning in front of your house. If this is a problem in front of your home, please prune back the vegetation and branches so that the sweeper will not hit or run into it. Vegetation should be pruned to no less than 10 feet above the street areas. If this presents an issue, you may receive a door tag similar to the one pictured.
Although some street repaving projects and roadway construction projects provide letters to residents about an anticipated work schedule, the City does not currently have the tools to provide citywide time-certain information about our street sweeping schedule. Any attempt to provide a schedule online or through the mail would almost certainly prove frustrating to residents, because too many factors beyond our control result in delays to our street sweeping schedule.
The following factors frequently disrupt our street cleaning schedule:
For more information or to report a street sweeping concern or hazard, please call 425-556-2800.
The City of Redmond provides water and wastewater services to our customers. To assure continued dependability for users, these distribution systems must be maintained, upgraded, and replaced. New facilities must also be provided as additional demands are made on these systems. The cost of providing these services is recovered through user fees and rates.
Approximately 65% of the water consumed by customers in Redmond is purchased from Cascade Water Alliance with the remainder coming from the City's own wells. King County Metro charges Redmond to treat the wastewater generated from our customers. Their wastewater treatment rates are passed directly to our customers. These regional costs make up a significant portion of our customers' water and wastewater charges.
Several factors contributed to these increased rates:
The stormwater rate covers the City's costs to provide stormwater services to customers. Each developed parcel in the City is subject to the stormwater utility charge. Drainage from most properties enters or impacts the City stormwater system in some manner. These facilities, which are generally located on City streets, require continual maintenance and improvements.
The stormwater utility supports capital improvement projects for flood control, erosion, conveyance improvements, and regional water quality or detention facilities. The utility also monitors and improves the health of local streams, constructs habitat improvement projects, and responds to State and Federal regulatory and permitting requirements. The cost to finance these services is recovered through user fees and rates.
There are no stormwater rate increases in 2017.
The City of Redmond provides water and wastewater services to our customers. To assure continued dependability for users, these distribution systems must be maintained, upgraded and replaced. New facilities must also be provided as additional demands are made on these systems. The cost of providing these services is recovered through user fees and rates.
Two regional costs make up a significant portion of our customers' water and wastewater charges:
Your home's wastewater enters the City’s sewer main (a large pipe often running under the street) via a smaller pipe known as a lateral or side sewer that extends from your home, across your property. You are responsible for maintenance of this lateral from your home to the City's main line.
Depending on the species of tree, the safe distance from your lateral sewer pipe varies. Planting appropriate types of trees is of critical importance. It is unlawful to plant within thirty feet of any public or private sewer any willow, poplar, cottonwood, soft maple, gum tree, or any other tree or shrub whose roots are likely to enter and obstruct the flow of wastewater.
The City of Redmond recommends not flushing any type of wipe (flushable or un-flushable). These products, even those labeled flushable should be placed in the garbage.
Never flush any of the following items down your toilet: disposable diapers, sanitary napkins, bandages, rags, paper towels, pre-moistened cleaning wipes, and plastics bags. Anything that will not completely dissolve can cause a back-up.
Most sewer backups happen because the line is plugged with debris. Typical solids that build up in the pipe and cause backups are fats, oil, grease (FOG), dirt, hair, bones, sanitary products, paper towels, kitty litter, diapers, broken dishware, garbage, eggshells, coffee grounds, and concrete.
Tree roots can also cause backups. Tree roots are attracted to wastewater lines because of the waters' warm temperature and nutrients. Roots can infiltrate the pipe system and clog wastewater flow.
No. Manholes and cleanouts need to remain uncovered and in good working condition to allow access to the wastewater system to clear blockages, should they occur.
If you experience sewer odors in your home, you may have a drain trap with a dry water seal. This usually occurs in the lower levels of a home in floor drains which are not used very often. Pour one gallon of water in the drain and this should rectify the odor issue.
Call the City of Redmond Customer Service during business hours, or Redmond Police after hours and they will contact staff on-call with your information.
Wastewater Maintenance staff will assess the back-up and determine if the blockage is in the City wastewater main or your lateral sewer pipe. The City is not able to reimburse fees incurred by customers who hire a private sewer service or plumber first and then discover the problem is caused by a City main blockage.
Call the City of Redmond Customer Service for more information, or click on the Contact Us button.
Grinder and STEP Systems are low pressure sewer systems. They consist of a control panel, pump, holding tank, and a small diameter pressurized pipe called a force main. These components are located on your property. Wastewater from your home is collected, stored, and then pumped through the force main into the City’s wastewater system.
These systems will not work if there is a power outage. The pump will not be able to empty the holding tank. Using bath and kitchen facilities during these periods may result in a sewage backup onto your property.
You will know you have a problem with your plumbing when fixtures do not drain; sewage backs-up into bathtubs, showers or toilets; or if sewage seeps-up from the sewer cleanout pipe next to your home.
The majority of sewer back-ups are the result of a blockage in the sewer lateral which connects your home to the City's sewer main. Sewage will overflow out of the lowest sewer opening in the home (i.e., downstairs shower).
Homeowners are responsible for unclogging blockages that occur in the sewer lateral located between their home and the City sewer main. The City will clear any blockage that occurs in the main in the street or utility easement.
City of Redmond Wastewater Maintenance staff have implemented a preventative maintenance program involving cleaning and closed circuit television inspection of the entire wastewater system to reduce the risk of sanitary sewer overflows.
For your convenience, the City has a prepared list of licensed contractors able to perform work on your lateral sewer line. This list is for reference only; the City makes no recommendations as to whom you should hire to complete you work.
One of the best ways to find your lateral sewer pipe is to refer to the as-built documents you likely received when you purchased your home. If you don't have these documents, contact the City of Redmond Customer Service and request Development Services.
Call City of Redmond Customer Service.