Utility Billing

General Information

Water

Your City of Redmond water rates are comprised of fixed charges and commodity charges.  It is important to note that water rates will fluctuate, particularly in the summer months, due to increased outdoor water use.

Your water supply comes from wells and water purchased from Cascade Water Alliance.  Water from both sources is treated with chlorine and fluoride and is tested for quality on a daily basis.  Your water has been fluoridated at a rate of one part per million. 

Wastewater & Wastewater Treatment

Maintenance and construction of the local sewage collection system is paid through your city wastewater charge.  The sewer collection system transports sewage from your home to a King County Wastewater Treatment facility.

King County is the regional provider for wastewater treatment and disposal.  Maintenance costs for this collection system are paid by a separate wastewater treatment charge on your bill.

Stormwater

Each developed parcel in the City is subject to the stormwater utility charge.  Drainage from most properties enters or impacts the City stormwater system in some manner.  These facilities, which are generally located on City streets, require continual maintenance and improvement.  The stormwater utility supports capital improvement projects for flood control, erosion, conveyance improvements, and regional water quality or detention facilities.

Stormwater Utility Charge

The utility also monitors the health of local streams, constructs habitat improvement projects, and responds to State and Federal regulatory and permitting requirements.   

 

Utility Ordinances

The ordinances on this page are in pdf format which requires Adobe Acrobat to view.

Water and Wastewater Rates - Ordinance No. 2674

Stormwater Rates - Ordinance No. 2320

Leak Adjustments
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The City of Redmond offers one leak adjustment every 2 years.  For our leak adjustment policy and request form, please use the following link.

Leak Adjustment Policy and Request Form

Frequently Asked Questions: Such as "How to check for a leak"

How often is my meter read?
If you are a residential customer, your meter is read every 2 months. If you are a commercial customer, your meter is read monthly.

Contact Information

Phone: 425-556-2152
Fax: 425-556-2909
Email: UtilityBilling@redmond.gov

Please do not send confidential information via email 

 

SERVICE 

CONTACT

Mailing Address for Payments
 

Payments receipted by outside vendor

City of Redmond

Utility Billing

PO Box 3745

Seattle, WA  98124-3745

Mailing Address 
 

For all items EXCEPT payments

City of Redmond

Utility Billing - 3NFN

PO Box 97010

Redmond, WA  98073-9701

Visiting Address
 

Office Hours:
Monday-Friday, 8 a.m. - 5 pm

City of Redmond

Planning Department

City Hall, 2nd Floor

15670 NE 85th Street

Redmond, WA 98052

 

Water Quality Department 425-556-2847
kcaldwell@redmond.gov 
Stormwater Utility Info  Stormwater Utility
425-556-2825
nr@redmond.gov
 

Contact Information

P: 425-556-2152
F: 425-556-2909
UtilityBilling@redmond.gov

Please do not send confidential information via email

The survey recently
sent with your bill
has been closed.