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Coronavirus Disease 2019 (COVID-19) is a virus strain that has only spread in people since December 2019. Health experts are concerned because little is known about this new virus and it has the potential to cause severe illness and pneumonia in some people.
Health experts are still learning the details. Currently it is thought to spread:
Most coronavirus illnesses are mild with fever and cough. The vast majority of people with novel coronavirus infection do not require hospital care. A much smaller percentage of people get severely ill with respiratory problems like pneumonia. Elderly people and people with underlying medical conditions are at highest risk.
People who have been diagnosed with novel coronavirus have reported symptoms that may appear in as few as 2 days or as long as 14 days after exposure to the virus:
If you have symptoms like cough, fever, or other respiratory problems, contact your regular doctor first. Do not go to the emergency room. Emergency rooms need to be able to serve those with the most critical needs.
If you have difficulty breathing, it doesn’t mean you have novel coronavirus, but you should call 9-1-1.
If you’re over 60 and you have underlying conditions like diabetes, heart disease, and lung disease. Come up with a plan with your doctor to identify your health risks for coronavirus and how to manage symptoms. Contact your doctor right away if you do have symptoms.
It’s important that everyone take steps to reduce the spread of novel coronavirus, especially to protect those who are more vulnerable. Steps you can take to prevent spread of flu and the common cold will also help prevent coronavirus:
If you are traveling overseas, check for the latest COVID-19 Travel Alerts and follow the CDC’s Travelers’ Health guidance: https://wwwnc.cdc.gov/travel
Currently, there are no vaccines available to prevent COVID-19 infections.
There are no medications specifically approved for COVID-19. Most people with mild COVID-19 illness will recover on their own by drinking plenty of fluids, resting, and taking pain and fever medications. However, some cases develop pneumonia and require medical care or hospitalization
The Washington State Department of Health and the Centers for Disease Control and Prevention now recommend that people wear cloth face coverings when they are in public settings where they cannot maintain 6 feet of distance from others such as the grocery store, pharmacy, health clinic or similar places. This is not a mandate but considered an additional layer of protection. Social distancing and proper hygiene practices are still the preferred deterrent. The CDC has created DIY cloth face covering instructions
An epidemic (or outbreak) refers to an increase, often sudden, in the number of cases of a disease above what is normally expected in that population in that area. A pandemic is the worldwide spread of a new disease, usually affecting many people.
The Department of Health has provided the following resources:
For more information visit:
Yes. All non-essential staff, including Redmond’s Permit Center staff, are working from home and are continuing to process permits. All permit applications are being processed remotely via firstname.lastname@example.org or www.redmond.gov/REPS.
Yes. City inspections are considered an essential function. Building, mechanical, electrical, plumbing, and fire inspections are all operational. Please continue to schedule your inspection via www.redmond.gov/REPS or by phone at 425-556-2435.
Yes, customers should still pay their regular utility bills during the COVID-19 pandemic. The Governor's moratorium preventing late fees and shutoffs will expire September 30, 2021. The City is taking the following steps to help our residential and business customers who might be worried about paying their bills:
The City encourages everyone to pay their bills online, by phone, by mail, or use the utility drop box located outside City Hall on the traffic island. You may also email us at email@example.com or call us at 425-556-2152.
Many people are being asked to stay at home during this pandemic, which increases the need for water in their homes. Lack of water in the home prevents hand-washing and the capacity to maintain a clean home. Good hygiene, like washing hands with soap, is key to preventing the spread of the virus. Access to safe and reliable water service is vital in this effort.
If utility customers are experiencing an economic hardship as a result of the COVID-19 pandemic, the Utilities and Transportation Commission can assist with questions about bill assistance programs available in the state. The Utilities and Transportation Commission Consumer Help Line can be reached at 1-888-333-WUTC (9882) or by email at firstname.lastname@example.org.