Is my personal information at risk?

Personal information that may have been exposed from the AFTS database includes: customer name, address, utility billing account number, and billing amount. The AFTS database did not contain social security numbers, birth dates, or driver’s license numbers. Additionally, AFTS did not have access to any customer’s banking or financial information, as the City of Redmond does not use AFTS as a payment processor.

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1. What is ransomware?
2. Is my personal information at risk?
3. Who was affected?
4. Who do I contact if I have questions?
5. What else do I need to know?
6. My billing statement says I should remit payment to an address in Seattle. Is this correct?