When will I receive a refund?

All refunds have been automatically be issued.  If you have been impacted by the closure and have not received your refund or credit, please contact Guest Services at 425-556-2300 or email GuestServices@redmond.gov.  Staff are working remotely and are available to assist you.

  • Registered Activities: Participants who are registered for activities will be issued a full refund or credit automatically.
  • FlexFit Passes: FlexFit monthly pass holders will have passes extended. Drop-in Passes will be available when services resume. 
  • Preschool: Please contact Nature Vision for information about options for school year extensions or make-up dates.
  • Facility Rentals: Rentals scheduled through July 5, 2020 will automatically receive a full refund or credit, including processing fees. Parks and Recreation staff will work with ongoing community renters to address closure impacts moving forward.
  • Permitted Events: Permitted Special Events scheduled to take place through August 31, 2020 have been canceled and will receive a full refund or provided the opportunity to reschedule at a future date, if available. 


Show All Answers

1. When will I receive a refund?
2. City of Redmond Community Centers
3. What parks are operated by City of Redmond?
4. What trails are operated by City of Redmond?
5. What safety measures are in place in parks and trails?
6. Are rentals available currently?
7. When will summer camps and activities resume?
8. When will I receive a refund?
9. What services and resources are available for seniors?
10. Will Redmond host summer camps in 2020?
11. Who can I contact for assistance?
12. Is it possible that camps in July or August could be canceled?
13. Why Are Sports Fields Closed?
14. Modified Phase 1 allows for practices on sports field. Why is the City keeping their fields closed?
15. Is Farrel-McWhirter Park open?
16. Is there a Petting Zoo at Farrel-McWhirter Park? Is it open?
17. Does it cost anything to go to Farrel-McWhirter Park?