A report in an “Open” status means it has not been fully submitted and is not visible to Redmond Fire Prevention. Your contractor will need to access their "Open/Rejected Reports" and click on the RN number. Then the contractor will need to select “Submit to AHJ”. There is an overnight billing process that will delay the status from changing from the “Open” status. If the status still remains open, then it is likely that Redmond Fire Prevention rejected the report or the contractor’s form of payment was declined. Either way, the report will need to be reviewed and submitted by your contractor.