Why is my report still listed as "open"?

A report in an “Open” status means it has not been fully submitted and is not visible to Redmond Fire Prevention. Your contractor will need to access their "Open/Rejected Reports" and click on the RN number. Then the contractor will need to select “Submit to AHJ”.  There is an overnight billing process that will delay the status from changing from the “Open” status.  If the status still remains open, then it is likely that Redmond Fire Prevention rejected the report or the contractor’s form of payment was declined.  Either way, the report will need to be reviewed and submitted by your contractor.

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1. What is The Compliance Engine (TCE)?
2. How do I register for a TCE account?
3. What does The Compliance Engine cost?
4. How can a contractor submit their report to TCE?
5. Can a business owner upload inspection reports to The Compliance Engine?
6. Why do I receive automatic notices?
7. Can I e-mail, fax, or mail the confidence test reports to Redmond Fire?
8. Why is my report still listed as "open"?
9. Do I have to use the same contractor to make repairs?
10. Can I have an extension to repair deficiencies?
11. I am a building owner or property manager. How do I access my reports?
12. What is the penalty for non-compliance?