Why do I receive automatic notices?

In an effort to stay proactive, The Compliance Engine automatically sends out renewal, deficient, and overdue notices to keep business owners or property managers informed of the status of their fire protection systems.  These automated notices are a requirement from Redmond Fire Prevention, as we want all responsible parties informed when actions are required on their respective fire and life safety systems.  If you would like to be added or taken off a property address, please e-mail firesystems@redmond.gov. TCE retains records under property addresses and property business names. If you have several properties that you manage or are no longer responsible for within the City of Redmond, please report said properties via e-mail so that we can update our records. 

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1. What is The Compliance Engine (TCE)?
2. How do I register for a TCE account?
3. What does The Compliance Engine cost?
4. How can a contractor submit their report to TCE?
5. Can a business owner upload inspection reports to The Compliance Engine?
6. Why do I receive automatic notices?
7. Can I e-mail, fax, or mail the confidence test reports to Redmond Fire?
8. Why is my report still listed as "open"?
9. Do I have to use the same contractor to make repairs?
10. Can I have an extension to repair deficiencies?
11. I am a building owner or property manager. How do I access my reports?
12. What is the penalty for non-compliance?