Redmond Scooter & Bike Share

Last Content Update:

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Vision

Bicycle and scooter sharing support the City’s vision in the Transportation Master Plan (TMP) to improve travel choices and mobility. The scooters will give Redmond travelers new options as the average trip in Redmond is 2.2 miles, which is about a 15-minute bike or scooter ride.


From 2019 to May 2023, there have been an average of 163 Lime trips per day in Redmond, with an average distance of 0.8 miles. Since the scooters were first placed in Redmond in 2019, over 119,000 riders have taken a total of 187,748 rides, going 221,608 miles.

Scooter-share-infographic

Safety Considerations

Prior to riding bike and/or scooter share it is the users’ responsibility to be aware of the following:

  1. Helmet use is highly encouraged.
  2. It is the users’ responsibility to follow all applicable traffic laws.
  3. If riding on the sidewalk or a multiuse path, users shall yield to pedestrians.
  4. It is the users’ responsibility to follow respective City, County, or State trail rules.
  5. It is the users’ responsibility to know and follow rules for how to properly park and store the bike or scooter during and after rides. Please see "How to Park" section below.
  6. Report collisions to Police email police@redmond.gov or call 425-556-2500, and to Lime email support@li.me or call or text 1-888-546-3345, or complete a Request for Service - Redmond, WA (qsend.com)
  7. Report maintenance issues to Lime at email support@li.me or call or text 1-888-546-3345 

Please note that helmets may be available at a vendor event or may be acquired, with a $10 donation, by contacting the Redmond Police at (425) 556-2525.

In addition, keep bike and scooter share fun and safe by riding in bicycle lanes, on trails, or in the roadway. Please help support Redmond as a great place to walk by avoiding riding bikes and scooters on sidewalks – bikes and scooters operate at much higher speeds than pedestrians and make walking uncomfortable. Please walk, instead of riding, the bike or scooter to sidewalk parking areas.

Additional information about how to safety and responsibly use scooters in Redmond is available at Go Redmond's Frequently Asked Questions.

Information for drivers

Bike and scooter share is anticipated to increase the number of people riding bicycles and scooters in Redmond. Because bikes and scooters travel at much higher speeds than people walk on sidewalks, these vehicles are allowed and encouraged to operate in the roadway, in bicycle lanes, or on trails, instead of on sidewalks.

If you are sharing the roadway with a bicycle or scooter treat them like other vehicle: slow down to their speed and then consider passing, leaving a recommended minimum 3 feet of separation, when it is safe to do so.

How To Rent, Pay for, Ride, and Park Scooters

How to find and rent a scooter

  1. Download the Lime app on your Apple or Android device.
  2. Locate a scooter available for rent using the app, or find one parked around the City.
  3. Find the vehicle’s 6-digit QR code on the handlebar of the scooter.
  4. To unlock the scooter and start the rental, scan the QR code using your phone’s camera, or manually enter the 6-digit QR code.
  5. Ride the scooter!
  6. Once your ride is done and you’ve parked the scooter, use the app to lock the scooter and end your ride.

How to pay for your reservation

The Lime app will automatically charge the current rate to unlock and the current rate per minute of your trip (as of July 2019, the rates were $1 to unlock and 45 cents per minute).

Lime also offers a low-income fare. Anyone on a city, state or federal low-income program can sign up to pay just 50 cents to unlock and 7 cents per minute. The low-income fare is also available without the need to download an app. More information is available at Lime Access.

How to ride a scooter

Lime offers a video on how to ride scooters here How to ride a scooter. In addition, GoRedmond.com/Bike. Offers videos, such as rules of the road and fitting a helmet, that can be applicable to scooter use.

How to ride a scooter

Lime offers a video on how to ride scooters here How to ride a scooter. In addition, GoRedmond.com/Bike. Offers videos, such as rules of the road and fitting a helmet, that can be applicable to scooter use.

How to park a scooter

Ensure that the bike or scooter is parked out of the pedestrian path of travel and ensure it is standing upright. The diagram below shows general areas to park.

Bike and Scooter Parking Diagram

Park at any of the following locations:

a) At a bike rack

b) In the furniture zone of the sidewalk (see green in diagram above)

c) In zones marked for bike and/or scooter share parking via marks on the ground and/or via information in the vendor application

Do not park bikes and scooters:

a) In a vehicle lane, bicycle lane, or trail

b) Within the pedestrian clear zone (see red in diagram above)

a. Generally, a 6-foot-wide clear pedestrian area is required in urban areas and a 5-foot clear pedestrian area in residential neighborhoods

c) In sidewalk café seating areas

d) Blocking Americans with Disability Act (ADA) access such as handicap parking stalls, sidewalk ramps (see red above next to crosswalk), the pedestrian clear zone, accessible pedestrian signal buttons (enable users to find and to request street crossings), or other ADA facilities

e) Blocking use of fire hydrants, fire protection systems, benches, parking pay stations, bus stops and shelters, transit information signs, crosswalks, doorways, entryways, or driveways

h) In areas designated by the City as bike share no-parking areas (will also be reflected in vendor application as no-parking)

i) On any private property unless such property owner has granted the operator permission to locate bikes or scooters upon their private property

Contact

Lime is responsible for addressing issues such as scooter parking or maintenance problems. For questions or to report an issue regarding the Lime scooters, email support@li.me or call or text: 1-888-546-3345.

The City’s contact for this project is Kim Keeling. Kim may be reached via email by clicking here.