Redmond Scooter & Bike Share
Need to know
Prior to riding bike and/or scooter share it is the users’ responsibility to be aware of the following:
- Helmet use is highly encouraged.
- It is the users’ responsibility to follow all applicable traffic laws.
- If riding on the sidewalk or a multiuse path, users shall yield to pedestrians.
- It is the users’ responsibility to follow respective City, County, or State trail rules.
- It is the users’ responsibility to know and follow rules for how to properly park and store the bike or scooter during and after rides consistent with Section C, and including the graphic in Section C.
- Report collisions to Police email email@example.com or call 425-556-2500, and to Lime email firstname.lastname@example.org or call or text 1-888-546-3345, or complete a Request for Service - Redmond, WA (qsend.com)
- Report maintenance issues to Lime at email or call or text 1-888-546-3345
Please note that helmets may be available at a vendor event or may be acquired, with a $10 donation, by contacting the Redmond Police at (425) 556-2525.
In addition, keep bike and scooter share fun and safe by riding in bicycle lanes, on trails, or in the roadway. Please help support Redmond as a great place to walk by avoiding riding bikes and scooters on sidewalks – bikes and scooters operate at much higher speeds than pedestrians and make walking uncomfortable. Please walk, instead of riding, the bike or scooter to sidewalk parking areas.
Additional information about how to safety and responsibly use scooters in Redmond is available at Go Redmond's Frequently Asked Questions Opens in New Window .
How to find and rent a scooter
- Download the Lime app Opens a New Window. on your Apple or Android device.
- Locate a scooter available for rent using the app, or find one parked around the City.
- Find the vehicle’s 6-digit QR code on the handlebar of the scooter.
- To unlock the scooter and start the rental, scan the QR code using your phone’s camera, or manually enter the 6-digit QR code.
- Ride the scooter!
- Once your ride is done and you’ve parked the scooter, use the app to lock the scooter and end your ride.
How to pay for your reservation
The Lime app will automatically charge the current rate to unlock and the current rate per minute of your trip (as of July 2019, the rates were $1 to unlock and 25 cents per minute).
Lime also offers a low-income fare. Anyone on a city, state or federal low-income program can sign up to pay just 50 cents to unlock and 7 cents per minute. The low-income fare is also available without the need to download an app. More information is available at Lime Access Opens a New Window. .
How to ride a scooter
Lime offers a video on how to ride scooters here How to ride a scooter Opens a New Window. How to ride a scooter How to ride a scooter How to ride a scooter. In addition, GoRedmond.com/Bike. Offers videos, such as rules of the road and fitting a helmet, that can be applicable to scooter use.
How to park a scooter
Ensure that the bike or scooter is parked out of the pedestrian path of travel and ensure it is standing upright. The diagram below shows general areas to park.
Do park at any of the following locations:
a) At a bike rack
b) In the furniture zone of the sidewalk (see green in diagram above)
c) In zones marked for bike and/or scooter share parking via marks on the ground and/or via information in the vendor application
Do not park bikes and scooters:
a) In a vehicle lane, bicycle lane, or trail
b) Within the pedestrian clear zone (see red in diagram above)
a. Generally, a 6-foot-wide clear pedestrian area is required in urban areas and a 5-foot clear pedestrian area in residential neighborhoods
c) In sidewalk café seating areas
d) Blocking Americans with Disability Act (ADA) access such as handicap parking stalls, sidewalk ramps (see red above next to crosswalk), the pedestrian clear zone, accessible pedestrian signal buttons (enable users to find and to request street crossings), or other ADA facilities
e) Blocking use of fire hydrants, fire protection systems, benches, parking pay stations, bus stops and shelters, transit information signs, crosswalks, doorways, entryways, or driveways
h) In areas designated by the City as bike share no-parking areas (will also be reflected in vendor application as no-parking)
i) On any private property unless such property owner has granted the operator permission to locate bikes or scooters upon their private property
Information for drivers
Bike and scooter share is anticipated to increase the number of people riding bicycles and scooters in Redmond. Because bikes and scooters travel at much higher speeds than people walk on sidewalks, these vehicles are allowed and encouraged to operate in the roadway, in bicycle lanes, or on trails, instead of on sidewalks.
If you are sharing the roadway with a bicycle or scooter treat them like other vehicle: slow down to their speed and then consider passing, leaving a recommended minimum 3 feet of separation, when it is safe to do so.
Lime is responsible for addressing issues such as scooter parking or maintenance problems. For questions or to report an issue regarding the Lime scooters, email email@example.com Opens a New Window. or call or text: 1-888-546-3345.
Redmond's Scooter pilot doesn't include bikes, for the most immediate response for abandoned Lime bikes please contact Lime at firstname.lastname@example.org
The City’s contact for this project is Kim Keeling. Kim may be reached via email by clicking here Version OptionsRedmond Scooter & Bike ShareHeadline Version OptionsRedmond Bike & Scooter ShareHeadline.