City of Redmond Utility Billing COVID-19 Response:

The Governor's suspension of late fees and disconnections is ending on September 30, 2021. 

Governor Jay Inslee issued an extension of the utility moratorium proclamation, which now expires on September 30, 2021. This will be the final extension of Proclamation 20-23, pertaining to Utility Ratepayer Assistance and Preservation of Essential Services. The Office of the Governor encourages customers with past due balances to call their utility providers as soon as possible to set up a payment plan.

The City of Redmond is committed to keeping our customers connected to essential services. If you are experiencing economic hardship as a result of the COVID-19 pandemic, please contact our office to arrange a flexible payment plan. The Proclamation does not relieve customers from the obligation to pay for utility services.

View FAQs related to City of Redmond Utility Billing in response to COVID-19

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Your City of Redmond water rates are comprised of fixed charges and commodity charges. It is important to note that water rates will fluctuate, particularly in the summer months, due to increased outdoor water use.

Your water supply comes from wells and water purchased from Cascade Water Alliance. Water from both sources is treated with chlorine and fluoride and is tested for quality on a daily basis. Your water has been fluoridated at a rate of one part per million.

Meter Reading Frequency

  • If you are a residential customer, your meter is read every 2 months. 
  • If you are a commercial customer, your meter is read monthly.
  • Click here to learn about your meter, how to check for a leak, and Redmond's drinking water quality.

Utility Ordinances