Cable Providers

For Comcast Cable inquiries or complaints:

Phone: 1-800-XFINITY (1-800-934-6489)

For Ziply Fiber inquiries or complaints:

Residential phone: 1-866-699-4759
Business phone: 1-866-947-5988

If your cable provider is unable to answer your question or provide the information your are requesting, please contact the City of Redmond at: or 425-556-2900

  1. History of Cable in Redmond
  2. Cable Franchises
  3. Community Programming

Cable television first came to Redmond in the 1960s when Vista Television Cable, Inc. began installing coaxial cable lines via utility poles in many of the city’s newer neighborhoods. By the late ’80s, most citizens living or working close to a public right-of-way could contract with the cable operator for cable service, and many did. Currently, about 83% of Redmond households are cable subscribers. 

As of 2008, most of the city is served via fiber optic lines installed by competing cable television providers, Comcast and Frontier.