Policies and Information
How to Register
Redmond's online registration is available 24 hours a day, 7 days a week. Search and register for activities here: Redmond.gov/register.
Register over the phone by calling Guest Services at 425-556-2300. A Guest Services Representative is available to assist you Monday-Friday 9 a.m. - 5 p.m.
|Community Centers in Redmond||Address||Phone||Hours of Operation|
|Redmond Community Center at Marymoor Village||6505 176th Ave NE, Redmond WA 98052||425-556-2300||Mon - Fri: 10 a.m. - 3 p.m. starting July 1, 2021|
|Sat: closed | Sun: closed|
|City Hall||15670 NE 85th St, Redmond WA 98052||425-556-2300||Mon - Fri: 10 a.m. - 3 p.m. starting July 1, 2021|
Resident Rates and Non-Resident Rates
Individuals and family members living and/or working inside Redmond city limits (98052 zip code) are eligible to receive resident rates for activities and classes. Adults over the age of 50, regardless of where they live, also receive resident rates for classes and trips.
Individuals and family members receiving resident rates are also eligible to register early for activities and classes before registration opens to the general public.
Full payment of fees must be made at the time of registration, unless wait listed or otherwise stated. We accept cash, check, Visa, MasterCard, American Express and Discover. Fees shown include Washington State Sales Tax, where applicable.
Our desire is to make recreational opportunities available to all Redmond residents. We do not want financial concerns to stop anyone from participating in our activities.
Withdrawals & Refunds
All activity withdrawals must be requested through contacting email@example.com or by calling 425-556-2300. Credit card refunds will be processed within 1-3 business days. Check refunds may take up to 6 weeks to process and mail.
|Withdrawal Request Time Frame*||Refund Amount|
|At least seven (7) days prior to first day of the activity||Full refund, less a 10% administrative fee|
|Less than seven (7) days prior to first day of the activity||50% refund|
|After the first day of the activity||No refund issued|
*In response to concerns with COVID-19, withdrawal requests from summer camps only received 24 hours prior to camp start date will receive a full refund; withdrawal requests received less than 24 hours prior to camp start date will receive no refund. Exceptions will be made for illness of participant.
*All activities, camps, and programs taking place September 7, 2021 or later will follow the regular refund policy listed in the chart above
Activities that have a full registration often offer a wait list. Participants are put on the wait list in order that they are received. Payment of fees is only collected if a waitlisted participant is registered into the activity.
Transfers of registrations are permitted within the following guidelines:
|Transfer Time Frame*||Funds Applied|
|Transfers made more than 7 days prior to first day of activity||100% of funds applied to new registration|
|Transfers made less than 7 days prior to first day of activity||90% of funds applied to new registration|
|Transfers made on start date of activity||No transfer of funds applied|
*In response to concerns with COVID-19, transfer requests received more than 24 hours prior to a summer camp start date will receive 100% of funds applied to a new registration; transfer requests received less than 24 hours prior to the start of a summer camp start date will receive no transfer of funds applied. Exceptions will be made for illness of participant.
City of Redmond observes the holidays listed below. Community Centers may be closed or have altered hours on holidays. Please be sure to check redmond.gov or call Guest Services at 425-556-2300 for holiday hours information.
|New Year's Day||January 1|
|Martin Luther King, Jr. Day||3rd Monday in January|
|Presidents' Day||3rd Monday in February|
|Memorial Day||Last Monday in May|
|Independence Day||July 4|
|Labor Day||1st Monday in September|
|Veterans' Day||November 11|
|Thanksgiving Day||4th Thursday in November|
|Day After Thanksgiving||Day After Thanksgiving|
|Christmas Eve||December 24|
|Christmas Day||December 25|
Parks and Recreation Newsletter
Sign up today for the Redmond Parks and Recreation newsletter! We'll keep you informed twice a month about upcoming events, activities and classes!
Code of Conduct
The City of Redmond strives to provide an environment that is conducive to the enjoyment of all. The city's Code of Conduct has been established for all patrons.