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Policies and Information
How to Register
Online
Redmond's online registration is available 24 hours a day, 7 days a week. Search and register for activities here: Redmond.gov/register.
Phone
Register over the phone by calling Guest Services at 425-556-2300. A Guest Services Representative is available to assist you Monday-Friday 9 a.m. - 5 p.m.
In Person
| Community Centers in Redmond | Address | Phone | Hours of Operation |
|---|---|---|---|
| Redmond Community Center at Marymoor Village | 6505 176th Ave NE, Redmond WA 98052 | 425-556-2300 | Mon - Fri: 8 a.m. - 5 p.m. Sat: 9 a.m. - 5 p.m. Sun: closed |
| Sat: closed | Sun: closed | |||
| City Hall | 15670 NE 85th St, Redmond WA 98052 | 425-556-2300 | Mon - Fri: 10 a.m. - 3 p.m. starting July 1, 2021 |
Resident Rates and Non-Resident Rates
Individuals and family members living and/or working inside Redmond city limits (98052 zip code) are eligible to receive resident rates for activities and classes. Adults over the age of 50, regardless of where they live, also receive resident rates for classes and trips.
Individuals and family members receiving resident rates are also eligible to register early for activities and classes before registration opens to the general public.
Payment Information
Full payment of fees must be made at the time of registration, unless wait listed or otherwise stated. We accept cash, check, Visa, MasterCard, American Express and Discover. Fees shown include Washington State Sales Tax, where applicable.
Everyone Plays
Our desire is to make recreational opportunities available to all Redmond residents. We do not want financial concerns to stop anyone from participating in our activities.
If you're interested in learning more, please view our Fee Assistance Program materials and application. Questions? Please email or call Guest Services at 425-556-2300.
Withdrawals & Refunds
All activity withdrawals must be requested through contacting guestservices@redmond.gov or by calling 425-556-2300. Credit card refunds will be processed within 1-3 business days. Check refunds may take up to 6 weeks to process and mail.
| Withdrawal Request Time Frame* | Refund Amount |
|---|---|
| At least seven (7) days prior to first day of the activity | Full refund, less a 10% administrative fee |
| Less than seven (7) days prior to first day of the activity | 50% refund |
| After the first day of the activity | No refund issued |
Wait Lists
Activities that have a full registration often offer a wait list. Participants are put on the wait list in order that they are received. Payment of fees is only collected if a waitlisted participant is registered into the activity.
Transfer Registrations
Transfers of registrations are permitted within the following guidelines:
| Transfer Time Frame* | Funds Applied |
|---|---|
| Transfers made more than 7 days prior to first day of activity | 100% of funds applied to new registration |
| Transfers made less than 7 days prior to first day of activity | 90% of funds applied to new registration |
| Transfers made on start date of activity | No transfer of funds applied |
Holidays Observed
City of Redmond observes the holidays listed below. Community Centers may be closed or have altered hours on holidays. Please be sure to check redmond.gov or call Guest Services at 425-556-2300 for holiday hours information.
| New Year's Day | January 1 |
| Martin Luther King, Jr. Day | 3rd Monday in January |
| Presidents' Day | 3rd Monday in February |
| Memorial Day | Last Monday in May |
| Juneteenth | June 19 |
| Independence Day | July 4 |
| Labor Day | 1st Monday in September |
| Veterans' Day | November 11 |
| Thanksgiving Day | 4th Thursday in November |
| Day After Thanksgiving | Day After Thanksgiving |
| Christmas Eve | December 24 |
| Christmas Day | December 25 |
Parks and Recreation Newsletter
Sign up today for the Redmond Parks and Recreation newsletter! We'll keep you informed twice a month about upcoming events, activities and classes!
Code of Conduct
The City of Redmond strives to provide an environment that is conducive to the enjoyment of all. The city's Code of Conduct has been established for all patrons.