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Our operations crews read and install water meters, locate and repair leaks in
the city's system and maintain other system components. We can provide
assistance in locating your water meter, reading your own meter, water
shut-off for emergencies, diagnosing pressure problems, and advise for tacking
down system leaks. Property owners are responsible for maintenance and repair
of the service line from the meter to the home or business. Please give us a
call to report possible leaks or to request our services 425-556-2846.
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The Water Quality staff monitors and tests the source waters for the
groundwater system, and operates water production facilities. We sample
and test for water purity daily throughout the entire distribution
system to assure compliance with federal, state, and local requirements.
We also handle all cross connection control and backflow prevention
issues. A cross connection is a physical connection between fresh
drinking water piping and any piping containing undesirable or
contaminated liquids. This issue is resolved by installing a backflow
preventer. Backflow devices must be tested upon installation, and
annually thereafter. The City of Redmond’s Cross Connection
Control Program mails out reminder letters annually to all homeowners
that need to have their devices tested. This is a simple procedure
performed by any State Certified Backflow Tester. We will provide a list
of local certified testers if requested. You can verify a tester’s
certification by name or certification number on the following website:
Backflow Assembly Tester Certification Verification. If you
have any questions about cross connection, backflow devices or testing,
please call Kathy Caldwell, Cross Connection Program Administrator at
425-556-2847.
For more information see our annual
Water
Quality Report or call Tom Fix, Senior Water Quality Analyst at
425-556-2847 for questions about drinking water safety, chemical make
up, and taste and odor concerns. For ideas on water conservation visit
our
Drinking Water pages.
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Our water meter readers are often seen working throughout our neighborhoods
and business district. We read residential meters (bi-monthly) and commercial
meters (monthly), then send this information to Utility Billing for processing.
We also install and repair meters, do final reads for billing, shut/offs, meter
turn/on and other service orders. We can be reached at 425-556-2846.
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