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Stormwater / Drainage Frequently Asked Questions
FAQs | Stormwater Basics | Stormwater Utility | Keeping Water Clean | Reporting/Fixing Concerns

Stormwater Utility FAQs
For General Public Works FAQs

What is a stormwater utility?
Stormwater utilities are a relatively recent development in municipal stormwater management. The first were developed in Colorado and Washington in the early 1970's. Because stormwater management has traditionally been among the most difficult programs for local governments to fund, the concept of a stormwater utility -- an enterprise fund that could provide stable funding for stormwater operations and capital projects quickly spread to other regions. . More than 20 cities and counties in several states established utilities during the 1980s.

The existence of the utility allows Redmond to charge a stormwater utility fee. Redmond’s stormwater utility was created in 1988. More information about the utility as it exists today can be found at Stormwater Utility.

What is a stormwater utility fee?
A stormwater utility fee is the result of unfunded USEPA and Washington State Department of Ecology mandates on stormwater discharge. This fee is used to finance annual compliance with the NPDES permitting standards. This fee is similar to a water or sewer fee. In essence, customers pay a fee to convey stormwater from their properties.

Is the stormwater utility fee considered a tax?
No, the stormwater utility fee is not a tax. It is a fee generated to maintain the stormwater utility system and fund the NPDES permit compliance. It is user based and dependent on the contribution to the storm sewer system. 

Who else is paying a stormwater utility fee?
Every parcel owner in the City of Redmond is responsible for paying a stormwater utility fee including City of Redmond, State and Federal government parcels and public institutions, commercial and industrial parcel owners. Undeveloped parcels, parcels returned to their natural state, and Washington State Department of Transportation roads are exempt from the fee.

Who do I talk to if I want to dispute my bill or impervious area?
The Utility Billing Division provides customer service, billing and revenue collections of water, wastewater (sewer), wastewater treatment, and stormwater services. Should you need assistance e-mail UtilityBilling@redmond.gov or call 425-556-2152.

Is there anything I can do to reduce my stormwater bill?
Yes, a credit system exists for qualified, properly designed, installed and maintained water quality Best Management Practices (BMPs). This credit is only available to non-residential properties. Contact Utility Billing for more information.

Residential properties are not eligible for fee reductions. Because they typically only have a small amount of impervious surface, they pay only a small fee when compared to non-residential properties.

If I live on top of a hill, and I don't ever have any drainage problems, or live on the edge of the City and water drains on my property away from streets and public drainage structure, or live at the bottom of a hill and not the cause of increased flooding from uphill, why would I have to pay for stormwater management services?
Impervious surface on your parcel places a certain demand on the stormwater system. Stormwater runoff generated by any property must be controlled and conveyed once it leaves the property so that it does not create problems for others. While certain projects funded by the program would address drainage problems on private properties, all property owners would receive indirect benefits from a properly maintained and operated stormwater management system for the entire City which is on public property.

Stormwater management activities with broad benefits include keeping the public streets drained and cleared, making necessary stormwater infrastructure upgrades, reducing erosion and other pollutants that enter streams and lakes, protecting and restoring streams and other aquatic habitat areas and collecting and conveying stormwater safely through all parts of the City. A portion of the fees also provides for compliance with federal, state, and local regulations for water quality improvements; administration of the City’s land use ordinances through development review; public involvement and educational programs; and responding to public health and safety issues that benefit all property owners.