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The Communications Division is staffed 24 hours a
day, 7 days a week and 365 days a year by a dedicated team of 15 people,
one supervisor, two leads and twelve dispatchers. The two primary
functions of the dispatch center are:
1) Answering 911 calls. Dispatchers
interview callers to ascertain the nature and location of events that
may need medical, fire, and/or police response. They determine the
priority of current activity and assign the appropriate resources using
a Computerized Dispatch and Records System. Dispatchers also answer
business phones and provide two-way communication services via 800 MHz
radio and mobile data computer systems.
2) Their second priority is to provide in-depth service for police
and support officers, explorers, and volunteers. Dispatchers assign and
track every person’s location and activity and maintains contact with
them to assure safety. They assist units in the field by checking names,
vehicles, articles, weapons, and property through several local,
national, and international data systems. After business hours the
communications staff provides records service; confirming warrants and
court orders for RPD and several other agencies.
After business hours the communications staff
provides records service; confirming warrants and court orders for RPD
and several other agencies.
Entry level and experienced officers are encouraged
to apply.
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