I get an error when I try to submit the completed application.
One reason for this can be that Acrobat Reader opened the document into a separate Reader window. This will not allow the online submit button to work. Below tells how to set that preference. 

Get Acrobat Reader to open documents inside the browser
Go to "Edit--preferences" then select the Internet category on the left side list. On the right, select the check box option to "Open PDF in browser" as it is specified in your version. 

If this is already checked and not working as expected, there could be many variables with your system we can not predict, but there is another remedy that has been successful. Uninstalling and reinstalling Reader, then setting the functionality as described has worked.  

What do I do if all else fails?
You may call our 24-hour jobline at 425-556-2121 to request an application packet or open and print the Basic Form Packet.  Fill in and sign the application and return it to us by one of these delivery methods.  Please make sure it reaches us by 5:00 p.m. on the job's closing date.

Some of the data I've entered online has disappeared.  Why is that happening?
It is very likely that your version of Acrobat Reader is less than 4.0.  You can check this by opening Acrobat Reader, clicking on "Help" and selecting "About Acrobat Reader" from the menu.  If the version number is less than 4.0, you may download a free copy of the latest version of Acrobat Reader.  If you have version 4.0 or greater, it is possible Acrobat Reader is not working properly on your machine.  Once again, download the latest version of Acrobat Reader.

The online process is very slow.  Why is that?
There are many reasons why this is slow.  The most common reason is your connection speed to the Internet.  If you are using a dial-up modem to access the Internet, it may take 10 - 15 minutes for the online application to download to your computer. 

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