SALARY:  $11.35 - $19.75/hour 
DATE OPEN:  Monday, October 12, 2009
DATE CLOSED:  Open until filled; preference to applications received by October 23, 2009
LOCATION:  The Old Fire House Teen Center is located at 16510 N.E. 79th Street
HOURS:  Supplemental, part-time position; will work up to 20 hours per week with flexibility as needed.  May be required to work additional hours (with advanced notice) depending on workload. Position is limited to 1,040 hours per year.
TO APPLY:  Submit completed City of Redmond application packet via the online submission system. This is a 244 kb size file, and other options are available. (The application packet  is in the Adobe Acrobat format, and a minimum of Acrobat 4.0 is required. Obtain free Acrobat Reader to view/print.)

THE CITY OF REDMOND IS AN EQUAL OPPORTUNITY EMPLOYER; The City of Redmond provides reasonable accommodation to those with disabilities.

Duties:
Under the direction of the Program Coordinator, this position performs a variety of general office functions in an active teen center environment.  Duties include but are not limited to:  wordprocessing general correspondence, reports, memos and flyers; answering multi-line phones, taking messages and referring callers; responding to inquiries about teen activities, services and facility use; maintaining files and records; registering participants utilizing computerized registration system; accepting payments and depositing money for fee-based programs; preparing minutes of monthly staff meetings and other meetings as needed; processing mail; assisting with event promotions including website updates, press releases and promotions distribution; hiring and overseeing internship positions; maintaining Access databases, including program participation and budget information; and performing other support duties as assigned, including program implementation.

Qualifications:
Knowledge of: current office practices, procedures and equipment; cashiering and financial recordkeeping; business English and composition.
Skill in: operating computer hardware and related software (MS Office Suite: Word, Excel, Access including writing simple database queries, and graphics programs); registration and/or facility booking software (CLASS) preferred.
Ability to: apply City policy and procedures; work effectively with teens, volunteers, City staff, police officers, community support agencies, and other diverse populations; work independently and in a team setting; communicate effectively using tact, patience, and courtesy; proactively deal with customer service concerns; take appropriate action in emergency situations; take direction from multiple staff; prioritize work and meet deadlines; follow written and verbal instructions; and have a high degree of accuracy in work product.

Education and Experience:
High School diploma or equivalent supplemented by college-level course work AND a minimum of one (1) year of related work experience.  Previous experience in a recreation or customer service-oriented work environment, and working with teens is preferred.

Licenses/Other Requirements:
Must be a minimum of 18 years of age. Valid Washington State driver's license by date of hire, and a driving record that meets City standards. Valid First Aid/CPR certificates within 60 days of date of hire. Ability to work flexible hours required to meet peak workloads and provide vacation coverage.  Schedule may include late afternoon, some evening, and weekend hours.

Working Conditions:
Work is performed in a teen center environment, which will include frequent interruptions and potentially stressful situations.  Lifting up to 30 pounds may be required.