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Police Support Officer
Job Number 00-04
(To establish & hire from a Civil Service eligibility list)

Police Department

SALARY:  $3,213 - $4,081 month
DATE CLOSED:  Open Continuously
TO APPLY:  The electronic application packet can be completed online.  Please read and/or print these physical ability requirements. The application packet is in the Adobe Acrobat format, and a minimum of Acrobat 4.0 is required. Obtain free Acrobat Reader to view/print. Qualified applicants invited to the testing will be notified by e-mail or telephone. 

THE CITY OF REDMOND IS AN EQUAL OPPORTUNITY EMPLOYER; FEMALES AND MINORITIES ARE ENCOURAGED TO APPLY. The City of Redmond provides reasonable accommodation to its employees and the public with disabilities, including disabled veterans.

Duties:
Redmond Police Support Officers participate in activities that support the department's mission statement: "To provide quality policing in partnership with the community.” Police Support Officers provide a variety of support services to the Police Department in areas of prisoner transportation, completing crime reports and responding to calls for assistance of non-criminal nature. Duties include, but are not limited to: responding to non-emergency and non-injury traffic collisions, investigating and completing required reports; installing and monitoring electronic home detention devices; assessing compliance with court sentencing directives of those persons assigned to the Electronic Home Detention program; observing or responding to complaints of illegal parking; conducting vehicle impound procedures; issuing notices of infractions; testifying in court; taking custody of persons arrested by police officers; completing arrest records; fingerprinting subjects; transporting subjects to detention facilities; receiving and processing evidence; maintaining evidence chain of custody; and performing marijuana identification. Also acts as the Department’s vehicle and armory coordinator, conducting regular inspections of all vehicles and equipment, scheduling repairs, correcting supply deficiencies, and maintaining records.

Qualifications:

  • Must be a United States citizen.
  • Must be 21 years of age by date of eligibility list certification.
  • Must possess a valid, current WA state driver's license at time of appointment.
  • Must meet City driving record insurability standards.
  • Must satisfactorily complete the selection process.

One year of college classes desirable or any combination of education and experience that provides the following skills and abilities:

Skill in: observation and ability to remember names, faces and details of incidents; effective verbal communication; use of prisoner restraint equipment; utilizing portable radio equipment; operation of emergency equipment; handling frequent interruptions and shifting priorities; use of personal computer and software.

Ability to: communicate effectively in English both verbally and in writing and with persons in physical/emotional distress; analyze situations and adopt a quick, effective and appropriate course of action; overcome and restrain violent persons.

Working Conditions:
Work is performed both in the office and in the field in a variety of weather conditions. Physical effort may be required to restrain subjects in custody. Physical hazards exist from traffic collisions, unruly citizens and subjects in custody. Requires wearing a distinctive uniform, different from commissioned police officers. Carries non-lethal weapons; this position does not carry a firearm.

Selection Process:
Applicants who meet the minimum requirements will be invited to participate in the testing process.

Physical Ability Exam: Qualified applicants will be notified of next testing date. This test measures aerobic capacity, anaerobic power, muscular strength and endurance. Complete instructions will be provided to candidates prior to actual testing. Test will be graded on a pass/fail basis.

Written Exam: Upon passing the physical ability exam, applicants will continue on to the written exam and video exercise. The written exam consists of reading and writing skills relevant to police work. A passing score of 70% is required.

Video Exercise: Examines report writing skills. A passing score of 60% is required.

Oral Interview: Interviews will be scheduled for top applicants passing the physical ability, written and video exams. A passing score of 70% is required.

Eligibility List: Applicants successfully passing all portions of the testing process will be placed on a Civil Service Eligibility List.

Background Process: Extensive background investigations are performed and include polygraph, psychological, drug screening and medical exams.

Expected Duration of Selection Process:

From the time of application, candidates should anticipate the length of the selection process to last anywhere from six (6) weeks to six (6) months. This includes the actual testing process and on-site background investigation.  

If an applicant has questions or concerns during or after any portion of the selection process regarding information on review, re-test, or an appeal on a decision made, a written request must be submitted. The written request from the applicant will be forwarded to the Redmond Civil Service Commission for review.

Reapplication:
Applicants who fail one of the four phases of the testing process are eligible to reapply for this position after six (6) months from the date of examination. Applicants who fail a component of the background process are eligible to reapply for this position after thirty six (36) months from the date removed from the eligibility list.

Veteran's Preference:
Those requesting veteran's preference must complete the attached form and provide a copy of their DD214 at the time of the oral interview.

Special Requirements:
Must be able to attend Departmental training and obtain Basic First Aid and CPR Certification.  Fulfillment of bargaining unit agreement membership is required within 30 days of hire.  For entry level applicants:  the selected candidate will attend a four (4) week corrections officer academy required by the Washington State Criminal Justice Training Commission.

Automatic Disqualifiers:
The City of Redmond Police Department will automatically disqualify any individual who has at any time:

  • Been convicted of a felony (or pled nolo contendere to a felony charge) or any offense that would be a felony if committed in Washington State, or has been incarcerated for any crime.
  • Sold marijuana, narcotics or dangerous drugs.
  • Used (tried) illegally any narcotic or dangerous drug by injection.
  • Used illegally for any purpose marijuana within the past 2 years.
  • Used illegally any other dangerous drugs or narcotics (marijuana included) other than for experimentation within the past 7 years. The use of an illegal drug is presumed to be not for experimentation by the Redmond Police Department if:
         1. The use of marijuana exceeds a total of 10 times or exceeds 5 times in the past 7 years.
         2. The use of dangerous drugs or narcotics, other than marijuana, exceeds a total of 2 times in the past 7 years.
  • Been dishonorably discharged from the United States armed forces.
  • Had a pattern of abusing prescription medication.
  • Received more than two moving traffic violations within the preceding 3 years; or reckless driving violation within the preceding 5 years; or driving while license suspended within the preceding 5 years; or driving while intoxicated within the preceding five years.
  • Been involved in more than one motor vehicle accident within the preceding 3 years for which the applicant received a traffic or criminal citation and was convicted, forfeited bail, or entered a plea of “guilty” or “nolo contendere”.
  • Been previously employed as a law enforcement agent and since has committed or violated federal, state or city laws pertaining to criminal activity.
  • Committed any serious violation of Federal, State, City or County laws.
  • Lied during any stage of the hiring process.
  • Falsified his or her personal history questionnaire or application, or failed to disclose pertinent information.
  • Been convicted of any crime under a domestic violence statue.
  • Unlawful sexual misconduct.

Discretionary Disqualifiers:
The following disqualifiers may, upon review by the Redmond Police Department, make you ineligible to become a City of Redmond Police Support Officer:

  • Alcohol or substance misuse and/or abuse.
  • Excessive traffic violations.
  • Commission of a felony.
  • A demonstrated unwillingness to honor fiscal contracts or just debts.
  • Any other conduct or pattern of conduct that would tend to disrupt, diminish, or otherwise jeopardize public trust in the law enforcement profession.  
  • An inability to perform the essential functions of a Police Support Officer.