Survey 2004
Here are the 2004 Resident Benchmarking Survey Conclusions. Since 1998, the City of Redmond has hired Gilmore Research Group to field a statistically valid telephone survey of Redmond residents. The goal of this survey is to learn what residents are thinking about a variety of issues. The survey company interviewed 400 individuals between May 17th and June 13th in 2004. This survey has a 95 percent confidence rating, plus or minus 5 percent. (If you need to, obtain the free Acrobat Reader to view/print the files.)

Title	Page
Entire Report
Table of Contents
Executive Summary	1
Introduction	1
Purpose and Objectives	1
Methodology	2
Sample	3
Margins of Error and Statistical Testing	3
Key Findings	4
Quality of Life	4
Perceived Effect of Growth	5
Residential Development Qualities	5
Communications	5
Government Access Television	5
Focus	6
Redmond Home Page	6
Safety Around the City	6
Negative Quality of Life Impacts in Redmond	7
Policing in Redmond	7
Attributes of Policing	7
Redmond Police Contacts	8
Fire Service in Redmond	8
Attributes of the Fire Department	8
Redmond Fire Department Contacts	9
Transportation and Traffic in Redmond	10
Attributes of Transportation and Traffic	10
Parks and Recreation	10
Attributes of the Park System	11
Human Services	11
Property Tax Proposal	12
Downtown Transportation Plan	12
Future Challenges	13
Key Findings Among Subgroups	14
Quality of Life	14
Growth	14
Communications	14
Crime and Policing	16
Fire and Emergency Medical Services	17
Transportation	17
Parks and Recreation	18
Property Tax Increase Supporters	19
Respondent Profile	21
Detailed Findings	23
Quality of Life in Redmond	23
Growth	25
Perceived Effect of Growth	25
Growth: Residential Development Qualities	26
Communications	27
Keeping the Residents Informed	27
Government Access Television	28
Focus, the Community Newsletter	29
Redmond Home Page	30
Crime and Policing	31
Safety Around the City	31
What Affects you Quality of Life in Redmond	32
Policing in Redmond	33
Attributes of Policing	34
Redmond Police Contacts	35
Police Department Attitudes and Behaviors	36
Fire and Emergency Medical Services	36
Fire Service in Redmond	36
Attributes of the Fire Department	37
Redmond Fire Department Contacts	38
Property Tax Proposal	39
Transportation	40
Transportation and Traffic in Redmond	40
Attributes of Transportation and Traffic	41
City of Redmond Transportation Plan	42
Parks and Recreation	44
Parks in Redmond	45
Parks Programs and Events	45
Attributes of the Park System	46
Human Services	48
Future Challenges	49
Appendix A: Tables - 1998 - 2004	50