Survey 2002
Here are the 2002 Resident Benchmarking Survey Conclusions. Since 1998, the City of Redmond has hired Gilmore Research Group to field a statistically valid telephone survey of Redmond residents. The goal of this survey is to learn what residents are thinking about a variety of issues. The survey company  interviewed 419 individuals between June 6th and 26th in 2002. This survey has a 95 percent confidence rating, plus or minus 5 percent. (If you need to, obtain the free Acrobat Reader to view/print the files.)

Title	Page
Entire Report
Table of Contents
Executive Summary	1
Introduction	1
Purpose and Objectives	1
Methodology	2
Sample	3
Margins of Error and Statistical Testing	4
Key Findings	5
Key Findings Among Subgroups	17
Respondent Profile	26
Detailed Findings	28
Quality of Life in Redmond	28
Growth	31
Perceived Effect of Growth	31
Comprehensive land use plan	31
Environmental Protection	35
Residential Development Qualities	36
Communications	37
Keeping the Residents Informed	38
Public Access Television	39
Focus, the Community Newsletter	40
Redmond Home Page	40
Other Communications	42
Crime and Policing	43
Safety Around the City	43
What Affects you Quality of Life in Redmond	44
Policing in Redmond	45
Attributes of Policing	46
Redmond Police Contacts	47
Fire and Emergency Medical Services	49
Fire Service in Redmond	49
Attributes of the Fire Department	50
Transportation	51
Transportation and Traffic in Redmond	52
Attributes of Transportation and Traffic	53
Parks and Recreation	55
Parks in Redmond	55
Parks Programs and Events	56
Attributes of the Park System	57
Human Services	60
Future Challenges	61
Appendix A: Tables - 1998 - 2002	63
Appendix A: Tables - Questionnaire	77